Nicole Durango, M.S. Email & Phone Number

Austin, TX, US

Transitioned from project management and recruitment to the sales team to refine the Business Development workflow, making the process of bringing in new clients to the company more efficient.Work across departments to evaluate and capitalize on new prospects, assuming full responsibility for tactical execution of over $1M in opportunities.

Promoted to manage intricate projects after excelling as a junior project manager; expertly managed international studies with 8+ countries, and thus enabled the transition to program management. Became the Google flexible subscription subject matter expert; ensured the successful recruitment of 12 engagements.

Orchestrated cross-functional collaboration between 50+ internal and client project teams, honing communication, relationship building, and multitasking skills to ensure success. Delivered projects on time and under budget, resulting in an increase in client satisfaction.

Assumed leadership role for a team of four in the absence of a full-time manager, prioritizing team morale and cohesion efforts to foster a positive work environment during a transitory period. Piloted internal recruitment at the company, leading the refinement of the team’s processes using the newly onboarded self-service platform, averaging 30% savings.

Honolulu, Hawaii, United States

Cultivated relationships with a diverse array of civilians to bridge the gap between military and local populations, enabling mission success through meaningful engagement. Selected as part of the 3-person team sent Yama Sakura 83 exercise in Camp Kengun, Japan.

Pensacola, Florida, United States

Second in command of Delta Company, 4-323rd Regiment. Established planning and execution of Reserve Drill Sergeants training in preparation for leading soldiers through Basic Combat Training.

Marysville, Washington, United States

Second in command of Higher Headquarters Company, 364th Expeditionary Sustainment Command. Responsible for ensuring overall readiness of various company sections.

Bellevue, Washington

Facilitated research for Fortune 500 companies through programming of 70+ surveys, observation of in-dept-interviews, deciphering online diary boards, that enabled informing client decision making. Liaised with the team to design projects, recruit study participants, analyze data, and create a story of digestible, actionable insights.

County Dublin, Ireland

Collaborated with qualitative and quantitative teams to strategize and execute ~15 research projects. Coded hundreds of lines of data and observed shop-and-snoops to distill actionable insights for clients.

Las Vegas, Nevada Area

Human Resources Support tasked to find, design, and execute solutions for each client's unique business needs. With the Simmons Group, gained a vast variety of experiences within business development, from large scale property openings to auditing current HR processes.

Pensacola, Florida Area

Enhanced member experience through safe, effective, and high-energy boxing workouts. Designed group fitness classes and personal training sessions. Heartsaver CPR / AED Certified. Received Group Fitness Certification from ACE.

Pace, Florida, United States

Aided in improving the quality of life for clients through behavioral therapy towards various social goals. Recorded behaviors of interest and analyzed data to determine progress towards goals. Consistently chosen to work with higher level clients due to innate ability to remain calm in high-stress situations.

Advanced research efforts at the Perkel Lab by monitoring health of study subjects, noting of breeding patterns, and analyzing of bird song. Ensured well-being of zebra finches by upkeeping living conditions to standard.

Seattle, Washington, United States

Ensured the best level of comfort and care for the pets during recovery and in-patient procedures. Trained with handling pets in stressful environments for the safety of the technicians, patients, and veterinarians.

Master Of Science - Ms, Applied Psychology, 4.0

Focus on applying psychology to the business realm, within both the organizational space and consumer space. Explored concepts such as.

Bachelor Of Arts (Ba), Psychology

Activities and Societies: Army Reserve Officer Training Corps, Pre-Veterinary Club, Perkel Lab, and Intramural Activity Center. Focused on.