Nicole Vickers Email & Phone Number

Atlanta, GA, US

Basking Ridge, NJ, US

• Blend of technical expertise, project management skills, and excellent communication abilities to ensure successful project delivery.
• WorkFront admin responsible for process improvement, user audit, new team implementation, user adoptions, enhancement, and ongoing training
• Manage the development and execution of project plans, including timelines, milestones, resource allocation, and documentation using tools like WorkFront, Jira, and Google Drive
• Monitor project progress while making necessary adjustments; follow up to ensure timely completion
• Facilitate kickoff meetings, daily stand ups and the management of ad hoc requests related to large platform integrations, marketing use cases, technical solutions, and break/fixes
• Ensure risk identification/assessment activities occur with visibility

Basking Ridge, NJ, US

• Exemplifies strong organizational skills within a fast-paced environment in order to manage day-to-day requests that desire high attention to detail with little to no supervision.
• Managed requirement documents and stakeholder communication between Verizon business stakeholders, IT counterparts, and an external creative agency in order to write and translate business requirements into customer.
• Demonstrates the ability to increase productivity and continuously seeking to improve methods, approaches, and departmental contribution
• Routinely responsible for agile modifications to B2B and B2C transactional email notifications and campaigns sent 1+ billion active Verizon customers. Additionally, I applied my knowledge of the IT platforms, systems.
• Directed the implementation of CRM driven campaigns while proactively identifying and creating collaboration opportunities with key stakeholder to ensure goals to drive upgrades, accessory sales, feature downloads.
• Sought out improvement to digital communications sent to a customer across channels in order to modify and restructure the customer notifications based on brand, legal, and business needs

Washington DC, US

• Highly visible partner supporting the Verizon Consumer Marketing team with transactional email/SMS communication and My Verizon digital cross-sell ads.
• Proactively working with stakeholders in order to translate business requirements into digital products and experiences; furthermore, providing clear business requirements via Jira or creative briefs for IT partners.
• Routinely responsible for agile modifications to B2B and B2C purchase path via email notifications and campaigns sent 1+ billion active Verizon customers in a time frame that aligned with monthly MRs and ERs..
• Direct the implementation of CRM driven campaigns while proactively identifying and creating collaboration opportunities with key stakeholder to ensure goals to drive upgrades, accessory sales, feature downloads, data.
• Major accomplishments achieved include but are not limited to: o Notification enhancements ($23M revenue target) o Fraud - Communication notice of intent. Decrease ~83% (60M/yr) of Net-bad Debt expense related to.
• Supply senior managers with insight and research on the delivery of campaigns, their performance, and issues around design, APIs and/or call in rate

• Supervised day-to-day execution, timeliness and accurate deliveries of paid advertising in addition to managing the inventory of sold products, orders in production, and canceled orders using CRM
• Created and managed the distribution of content sent to over 200k active subscribers in order to boost leads to paid agents, and content sent to 180k paid/unpaid agents to increase self-signups and present product.
• Worked with sales manager to make data-backed business decisions that drive performance and increase efficiencies and aligning selling resources with marketing material to better enable the sales team, while improving.
• Worked directly with the development team regarding any issues and improvements with internal programs, reporting, and the ongoing development of LandWatch.com; projects are managed through Redmine for constructive.
• Managed website content to insure ads are align with website standard, clicking through to working sites, and that unpaid slots are removed with the use of html/css and internal programs
• Researched, planned, and implemented branding opportunities for LandWatch.com such as managing video production for branding, new products, or ‘how to’ demos to be played on site or as conference material

• Designed banner advertising using Photoshop to be placed on news sites across the states
• Worked with small businesses to create unique advertising and brand awareness
• Created logos design and online hyper-local business profiles for small local businesses
• Completed daily goals in a timely manner for expected turnaround
• Scheduled and monitored ad delivery for online advertising campaigns
• Tested ad creative to ensure they are in compliance to individual site specifications including ad types such as gif/jpg, flash, 3rd party, and video

Bachelor Of Science - Bs In Information Technology, Concentration In Data Management

Bachelor Of Arts - Ba In Mass Communications, Advertising And Public Relations