Building clientele’s, assisting the best customers services, promoting luxury products, product knowledge, arranging and elevating the department. Assisting sales managers as well as colleagues.

• Greet customers as they enter the Print Solutions department and respond quickly and attentively• Ask open ended questions to build relationships and understand customers copy print needs• Use order intake tools to capture project information and offer an appropriate total print solution• Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals• Ask qualifying questions during consultation to generate potential leads• Be flexible to perform other duties as assigned (e.g., assist customers with shipping)

• Provide management operational information relevant to their department on a daily, weekly and monthly basis.• Define data requirements, gathers and validates information applying judgment and statistical tests.• Prepare reports to management defining problem, evaluation and possible solution.• Generate, schedule and maintain financial and production related reporting.• Conduct reconciliation and perform internal weekly audit to ensure all adjustments/corrections are in the Great Plains system prior to processing paychecks.

• Support and maintain company’s detailed financial models—both existing models as well as new ad-hoc models created over time.• Effectively work with cross-functional teams (operations, sales, marketing, engineering) in performing various financial analyses and forecasting.• Work closely with IT and Accounting to design and maintain various database and ERP reporting solutions.• Prepare monthly/quarterly sales commission calculations and reports.• Support Accounting team in monthly, quarterly, and annual internal and external audits and financial closes (this includes both GAAP external reporting requirements as well as SOX internal control requirements).

• Prepared the company’s annual budget to reflect the company’s operating cycle by communicating with departmental managers using historical information and future expectations.• Developed appropriate procedures to improved/streamlined budget process by communicating these procedures to departmental managers.• Analyzed and report on company and departmental performance through the use of general ledger analysis, variance analysis, financial ratio analysis, trend analysis, or other means that may be appropriate for management achievements and fiscal performance.• Assisted with other management on budget assignments as required for attainable goals.

• Prepared financial reports for various business units including variance analysis on a monthly basis for over 40 regions. Prepared executives reports for budgeting and forecasting.• Maintained the database and audited IT charges for various business units and general ledger. • Managed contractors report by obtaining timesheets and provided invoices to Accounting.• Performed month-end close and analyzed general ledger to verify accruals. • Performed ad hoc or special projects as needed.

• Prepared and maintained monthly sales reporting to review business trends and forecast results by product lines.• Provided daily sales results along with a projection of the month-end finish for management review and support to the executive team by creating and modifying reports for business review and analysis.• Analyzed sales, gross profit historical trends, financial projections and identified margin opportunities to quantify dollars.