Nicole Vodicka Email & Phone Number

Mentor, Ohio

Provide comprehensive oversight on exterior and interior signage projects from initial requests to project completion with a focus on overall customer satisfaction and company margin goals. • Simultaneously managed over eighty sites nationally for multiple clients with a variety of signage needs ensuring efficiency and timely completion. • Exceeded forecast and margin expectations by utilizing negotiation skills to make certain vendors met budget and timeline requirements.•… Show more Provide comprehensive oversight on exterior and interior signage projects from initial requests to project completion with a focus on overall customer satisfaction and company margin goals. • Simultaneously managed over eighty sites nationally for multiple clients with a variety of signage needs ensuring efficiency and timely completion. • Exceeded forecast and margin expectations by utilizing negotiation skills to make certain vendors met budget and timeline requirements.• Supervised a team of sixteen project managers towards successful completion of a 2000 site, $22M rebrand with a one year timeline and reduced budget.• Developed reporting and utilized data to complete program wide risk assessments, driving the overall team success.• Created client project plans and scope of work processes focusing on standard procedures to be applied by all project managers. • Trained new team members on company and customer processes. Show less

Mentor, Ohio

Dallas/Fort Worth Area

Managed signage projects for numerous national companies with a focus primarily on exterior signage from preliminary budgeting through install. • Oversaw 140 sites concurrently for numerous clients focusing on their specific signage needs and budgets.• Acted as a liaison between vendors and clients to coordinate work schedules and guarantee brand and client standards.• Met deadlines on tight schedules by identifying potential issues resulting in fewer delays. • Reviewed and… Show more Managed signage projects for numerous national companies with a focus primarily on exterior signage from preliminary budgeting through install. • Oversaw 140 sites concurrently for numerous clients focusing on their specific signage needs and budgets.• Acted as a liaison between vendors and clients to coordinate work schedules and guarantee brand and client standards.• Met deadlines on tight schedules by identifying potential issues resulting in fewer delays. • Reviewed and submitted budget estimates, progress reports, and cost tracking reports guaranteeing accuracy. • Exercised exceptional time management while working remotely focusing on self-direction and autonomy. • Oversaw all aspects of the signage process with a high level of detail and commitment to the customer experience that would lead to repeat business. • Cross trained to learn multiple areas of the company leading to streamlines process and the recuperation of funds on unpaid invoices. Show less

Richardson, Tx

Directly assisted the General Manager of the plant while simultaneously assisting with the accounts payable and purchasing departments in order to fully support the needs of all management. • Provided direct support to the General Manager including preparing customer pricing spreadsheets, creating pricing forms, designing PowerPoint presentations to be utilized companywide for sales. • Assisted in the billing department with receiving inventory and creating billing invoices.•… Show more Directly assisted the General Manager of the plant while simultaneously assisting with the accounts payable and purchasing departments in order to fully support the needs of all management. • Provided direct support to the General Manager including preparing customer pricing spreadsheets, creating pricing forms, designing PowerPoint presentations to be utilized companywide for sales. • Assisted in the billing department with receiving inventory and creating billing invoices.• Supported accounts receivable in collection of funds on accounts past due identifying overdue invoices, contacting customers and obtaining payment. • Established process for compiling and documenting returned material authorizations contributing to fewer misplaced or lost orders and a reduced number of authorizations being issued. • Processed purchase orders through AS400 program guaranteeing efficient fulfillment of client requests for materials. Show less

Dallas/Fort Worth Area

Assistant to Senior Manager of Operations 2010- 2012Provided direct support to the Director of Operations and Senior Manager of Operations including making high level contacts, managing schedule, facilitating client contacts and handling queries and situations by liaising with other site directors• Planned and coordinated meeting logistics including selecting venue, arranging catering and presentation equipment, compiling and issuing agendas, and other details involved in such… Show more Assistant to Senior Manager of Operations 2010- 2012Provided direct support to the Director of Operations and Senior Manager of Operations including making high level contacts, managing schedule, facilitating client contacts and handling queries and situations by liaising with other site directors• Planned and coordinated meeting logistics including selecting venue, arranging catering and presentation equipment, compiling and issuing agendas, and other details involved in such events• Amassed data, created spreadsheets and composed performance based scorecards for a staff of over fifty document review servicers• Created training documents based on results from quality assurance department establishing procedures to assure issues were resolved and not repeated• Created and maintained rotation schedule for receptionist desk coverage including communicating with additional managers to verify adequate coverage• Produced a monthly newsletter, monthly performance based appreciation certificates, and quarterly competitions resulting in higher staff morale and multi-level communicationAssistant to Director of Operations 2008- 2010Acted as an administrative support professional to senior level leadership.• Compiled and distributed reports on a daily, weekly and monthly basis preparing all levels of management for companywide meetings• Attended and captured minutes for production and manager meetings ensuring all members of management obtained essential details• Assisted with claims department administrative duties as necessary, including but not limited to contacting adjusters to provide access information and following up on inspection results• Coordinated travel arrangements (flights, accommodations, ground transportation, schedules, etc.) and completed expense reports in a timely manner for the Director of Operations and other staff members Show less