Responsibilities:Human Resources: PayrollMarketing and Social Media Management:Operations Management:- Information Technology- Telecommunications- Internal company communications- Company processes- Sales and production processes- Month-end reporting- Call Centre Management- Servicing and Maintenance ManagementProcessing of Invoices and financial managementRelationship Management with all Suppliers and clientsMember of EXCO teamWorkflow events management

Responsibilities: - Set up the venues for the courses/functions that took place at the PDH - Liaised with clients about the events they wish to hold at the PDH- Quoted and invoiced the clients and followed up on payments outstanding- Developed and maintained the financial spreadsheets- Liaised with the catering supplier: Ordered and signed off on catering invoices- Reported maintenance issues within the building- Ordered office supplies including stationery for functions and events- Managed and controlled the PDH budget- Chaired weekly meetings with Services Providers as well as the staff at PDH informing the staff about their weekly tasks and informing them about the events and assigning tasks to the staff- Social Media: Introduced and managed Facebook and Twitter into the Services Department

Responsibilities: - Assisted the Director of Services, Management, and Department- Diary management: Scheduled and organised meetings for all stakeholders concerned; Booked venues and arranged refreshments and catering; Updated contact details of staff, departments, Service Providers, Suppliers, Sub-Contractors; Co-ordinated regular meetings between Services and Senior Management of the University; Arranged flights, accommodation, and hiring of vehicles for business trips- Prepared and distributed agendas and minutes of meetings to all interested parties and informed the necessary parties regarding decisions taken or actions needed- Prepared presentations, documents, and packs for meetings- Screened incoming and outgoing emails and calls for the Director- Notified all relevant parties of any complaints received in terms of service delivery- Management and prioritization of the Administrative Assistant: Document flow between the Services Department and other Departments in the University- Managing and obtained monthly reports of the telephone usage by the Department- Procurement of Computer Equipment, furniture, cameras, cleaning requirements- Received invoices for approval by the Director- Organized, established, and ran the annual Team Building for the Services Department- Summarised quotations and reports for analysis by the Director for maintenance requirements, tenders, and renovations- Created, inspected, and signed off the Job cards of the Sub-Contractors or Service Providers- Sourced and compared quotations requested by the Director, Liaison Officers, or Service Provider - Record keeping and following up on delivery and services requested by the Department, Dining Halls, Savernake, Hofmeyr House, and Post Graduate Club.- Controlled and ran ICAM system for the services department as well as the service providers- Implemented and control the Africlock system for the services department