Nikki Ward, Mba Email & Phone Number

Boise, Id, Us

Nampa, Idaho, United States

• Oversee the entire, complex B2B Customer Relationship Management and Business Intelligence software implementation lifecycle for 70-100 concurrent projects at any given time• Primary interface with the project stakeholder interface Small / Medium sized businesses segment and focused within the Distribution and Office Technology space. Adapts a consultative role in identifying customer objectives, aligning on a solution /implementation budget and manage all aspects of the implementation process the Technical Implementation and Training team

Nampa, Idaho, United States

• Promoted from Project Manager to Senior Project Manager after 8 months with the company

Nampa, Idaho

• Led the tactical interface between 6 customers and various functional areas to deliver highly complex, technologically advanced, superior quality electronics, on time, and with exceptional customer service totaling over $35M in annual revenue• Managed the daily business customer relationship at the manufacturing site level. This included maximizing on time to commit projections, forecasting and revenue accountability, mitigating material overdrive, minimizing quality defects and negotiating financial recovery with the customer • Recipient of three (3) excellence awards for outstanding company service

Seattle, Washington, United States

• Researched, analyzed and advised internal teams on issues relating to product labeling, sales restrictions in various jurisdictions throughout the US and Canada and other regulations applicable to retailers, including tracking proposed legislation• Prepared written guidance materials on complex legal and regulatory compliance topics for various internal business teams to support compliance programs throughout the company

Boise, Idaho Area

• Recommended growth strategies primarily for C-level professionals representing Consumer-Packaged Goods and large retail businesses. Provided analyses utilizing the synthesis of qualitative / quantitative and primary/secondary research data focused on social, technical, economic, and environmental trends

Meridian, Idaho

• Utilized an Agile Project Management approach to oversee the deliverables from multiple internal and external departmental work streams, facilitate timeline management and execute risk resolution to successfully launch thirteen (13) new products resulting in $100M of annual revenue on time and within budget• Partnered with Chief Strategy Officer to identify opportunities to improve efficiencies, productivity, and quality. Optimized a Kaizen approach to develop, implement and monitor process improvements that resulted in +$2M in annual savings• Conducted seasonal in-depth analytical qualitative and quantitative analyses of historical customer data, industry trends, growth opportunities and consumer needs that was used by Leadership to create the global product line development strategy for consumer-packaged goods. • Managed the Global Regulatory Compliance Program within the Legal Department for imported and exported consumer packaged hard and soft goods sold in 14 countries within North America, Europe, Australia and New Zealand

Contract Senior Product Manager Consultant• Managed cross - collaborative work teams in the development and launch of a product line into the U.S. market that resulted in $90M of annual global revenue • Executed a comprehensive market research analysis used to create the product line vision, growth strategy and simplify key business decisions that with corporate Key Performance Indicators Business Strategy Process Improvement Consultant• $34M of cost reduction initiatives achieved through SKU rationalization, Six Sigma / ISO 9000 process improvement initiatives and a profit maximization analysis of various equipment manufacturing facilities

Boise, Idaho, United States

• Advanced Subject Matter Expert and Product Owner responsible to assess future market trends and meet directly with key customers to assess their needs in order to develop a feature rich, robust line of commercial color printers designed to grow market share and resulted in +$200M of annual global revenue in printer and toner sales• Closely collaborated with software development teams to prioritize product feature development and coordinate future roadmap releases • Cross collaborative efforts with other internal stakeholders from finance, 3rd party software partners, hardware, testing, engineering, marketing and sales to ensure continuity of product vision, messaging, and feature development /delivery• Recipient of seven (7) excellence awards for outstanding company service

Undergraduate, International Management And Business

* Emphasis in Marketing

Executive Mba, Business Administration, Management And Operations

* Selected to attend a half day small group interactive session with Warren Buffett at the Berkshire Hathaway corporate headquarters.