I support 5 U.S. recruiters in scheduling interviews, planning candidate travel, preparing offer letters, managing background checks, social media scans, Workday hiring processes, reports, and special projects such as our awesome Referral Bonus program.

Schedule, maintain and prioritize calendar appointments, maintaining both internal and external demandsAct as a resource and point of contact on behalf of the VPOrganize off-site meetings for a global teamScreen telephone calls and visitors, and pro-actively resolve routine and complex inquiriesCommunicate and handle incoming and outgoing electronic communications (telephone, fax, email)Arrange travel itineraries, both domestic and international; coordinate all related arrangementsMaintain a high degree of professionalism, with the ability to interact effectively with all personalitiesDemonstrate excellent oral and written communication skillsProcess expense reports

Assist McAfee employees with issues involving personal information, using McAfee's systems/tools, general questions "HOW DO I"s. Lead Meet & Greet sessions for new hires and ensure they are input into our systems-onboarding of new hires. Involved in projects to improve employees experience with McAfee and ensure it is a GREAT place to work.I also provide admin support to the VP-booking travel, managing meetings,and general requests.

Managed Channel business customer accounts. This included:Reviewing entry of purchase orders to ensure conformance with all departmental policies, procedures, legal guidelines, licensing and subscription agreements.Maintaining database for customersProcessing both Latin America and US ordersIssuing credit/rebills as necessaryValidating all customer contracts, master service agreements, and statements of work to ensure accuracy and complianceProcessing delivery reports for service SKUsProcessing Expense Reports as neededProcessing "call-offs" on a monthly basis to generate revenueI was hand-selected to STAGE (prepare large manual orders, validate quotes, SKUs, prices) for Quarter EndI was chosen by the Director to test and analyze new processing tool by using my expertise of special order processing

Manage GEM accts (Gov't, Education, Medical) for the South TX region. Supported outside sales team to provide customer ready quotes for equipment/services. Researched best cost for services/products to benefit AT&T in making a profit.

Managed special projects for the North and Central RegionsResponsible for IP allocation and router provisioningCross trained employees in methods and procedures of Enhanced North DSLResponsible for the training, work allocation and management of all Enhanced DSL provisionersManage employee shift schedules, employee productivity and quality reviewsDelivered productivity, quality and cost reports for the SBC DirectorsManaged all Enhanced DSL accounts in Southwest and North Regions