Nicole Werth Email & Phone Number

Ontario, Canada

Waterloo, Ontario, Canada

- Manage all Professional Services projects for customers globally, including managing customer relationships & expectation and mitigating project risks.- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.- Proactively manage change in projects, with a clear understanding of impacts and facilitate the decision-making process.- Collaborate with functional teams to ensure a smooth handover of project… Show more - Manage all Professional Services projects for customers globally, including managing customer relationships & expectation and mitigating project risks.- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.- Proactively manage change in projects, with a clear understanding of impacts and facilitate the decision-making process.- Collaborate with functional teams to ensure a smooth handover of project deliverables.- Manage all internal projects associated with Professional Services process improvements.- Drive the delivery of multiple cross functional projects, ensuring all stakeholders are informed throughout the process- Manage the planning and execution of cross functional OKR’s at the senior leadership level, including tracking overall status.- Ensure prioritization and alignment of initiatives and that overall projects meet business and financial goals.- Provide support for a pilot program within the organization testing out a new method of customer success management to further refine the customer experience.- Key subject matter expert for a new Professional Services tool including building requirements, vendor demo & selection, user acceptance testing, process documentation and team training. Show less

Waterloo, Ontario, Canada

- Manage all Professional Services projects for customers globally, including managing customer relationships & expectation and mitigating project risks.- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.- Proactively manage change in projects, with a clear understanding of impacts and facilitate the decision-making process.- Collaborate with functional teams to ensure a smooth handover of project… Show more - Manage all Professional Services projects for customers globally, including managing customer relationships & expectation and mitigating project risks.- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.- Proactively manage change in projects, with a clear understanding of impacts and facilitate the decision-making process.- Collaborate with functional teams to ensure a smooth handover of project deliverables.- Manage all internal projects associated with Professional Services process improvements.- Ensure prioritization and alignment of initiatives and that overall projects meet business and financial goals. Show less

Kitchener, Canada Area

- Work with senior leadership to create Corporate strategic plan.- Provide effective liaison between business departments.- Lead Project Manager on a multi-million-dollar 375,000 square foot facility expansion.- Establish and direct internal project management methodologies.- Responsible for communicating projects and strategic goals / objectives to the corporate entities or facilities, as applicable.- Responsible to ensure successful delivery of all projects ongoing within… Show more - Work with senior leadership to create Corporate strategic plan.- Provide effective liaison between business departments.- Lead Project Manager on a multi-million-dollar 375,000 square foot facility expansion.- Establish and direct internal project management methodologies.- Responsible for communicating projects and strategic goals / objectives to the corporate entities or facilities, as applicable.- Responsible to ensure successful delivery of all projects ongoing within portfolio.- Ensure budgets, goals, and risks are regularly communicated to CAO and other key senior leaders, where applicable.- Review and improve project processes and templates.- Provide guidance, mentorship and coaching to all direct staff. Show less

Kitchener, Canada Area

- Develop and execute innovative ideas to continue driving strategic growth within the business.- Articulate the transformation journey ahead; identify roadblocks/ mitigation plans, where necessary.- Assist horizontal business teams to adjust and cope with organizational change and transformation.- Support all elements of transformation and help utilize new strategies that promote efficiencies.- Supported CEO in raising a total of $7M capital through private placements. -… Show more - Develop and execute innovative ideas to continue driving strategic growth within the business.- Articulate the transformation journey ahead; identify roadblocks/ mitigation plans, where necessary.- Assist horizontal business teams to adjust and cope with organizational change and transformation.- Support all elements of transformation and help utilize new strategies that promote efficiencies.- Supported CEO in raising a total of $7M capital through private placements. - Liaise with contractors and trades for the build out of JWC 2nd site and manage all aspects related to budget, schedule and scope.- Deliver ‘outside-in’ perspective, working within the complexities of day-to-day business functions to provide creative solutions.- Developed and successfully implemented a Workplace Health & Safety program company wide. Show less

Kitchener, Ontario, Canada

- Coordinate with contractors and trades for the build out of JWC 2nd site and consider all aspects related to budget, schedule and scope.- Regularly identify and report on roadblocks/ mitigation plans, where applicable.- Provide additional support, where necessary, to continue driving the business forward.- Provide recommendations for operational efficiencies - Liaise with external companies and individuals to assess the viability of collaboration/ partnership and forward… Show more - Coordinate with contractors and trades for the build out of JWC 2nd site and consider all aspects related to budget, schedule and scope.- Regularly identify and report on roadblocks/ mitigation plans, where applicable.- Provide additional support, where necessary, to continue driving the business forward.- Provide recommendations for operational efficiencies - Liaise with external companies and individuals to assess the viability of collaboration/ partnership and forward connections to the appropriate departments within the business.- Developed company policy & procedures regarding employment management. Show less

Waterloo, Ontario, Canada

- Consult with key stakeholders and partners to understand overall strategy and marketing plan for assigned block of business.- Develop marketing collateral, including working with a copy editor, translation, printing and distribution.- Execute against designed campaign plans in accordance with allocated budget, ensuring to meet legal and compliance regulations.- Provide creative direction and manage approval of all marketing collateral for assigned block of business.- Liaise… Show more - Consult with key stakeholders and partners to understand overall strategy and marketing plan for assigned block of business.- Develop marketing collateral, including working with a copy editor, translation, printing and distribution.- Execute against designed campaign plans in accordance with allocated budget, ensuring to meet legal and compliance regulations.- Provide creative direction and manage approval of all marketing collateral for assigned block of business.- Liaise with internal teams and external vendors to successfully deliver campaigns that align with the customer’s needs.- Manage small marketing projects as assigned. Show less

Waterloo, Ontario, Canada

- Drive organization wide headcount planning with leadership team.- Manage tracking for all aspects of a $9M project and operations portfolio, including but not limited to resourcing, budgeting, and project health.- Complete reporting for project and operations portfolio, as well as senior management and compliance reporting.- Streamlined numerous processes, saving the organization $80,000 per year, for greater team effectiveness and clarity of information.- Chair of BA… Show more - Drive organization wide headcount planning with leadership team.- Manage tracking for all aspects of a $9M project and operations portfolio, including but not limited to resourcing, budgeting, and project health.- Complete reporting for project and operations portfolio, as well as senior management and compliance reporting.- Streamlined numerous processes, saving the organization $80,000 per year, for greater team effectiveness and clarity of information.- Chair of BA Community of Practice and Portfolio Management Community of Practice.- Developed a Business Risk Assessment process for Senior Leadership on strategic initiatives.- Facilitate Executive and Department Steering Committee meetings.- Support Project Managers with meeting minutes and session facilitation for large projects.- Lead small project initiatives for the department. Show less

Waterloo, Ontario, Canada

- Tracked all project approvals, changes, and budget requirements within identified portfolio and project management tools.- Drove process and template improvements across organizational departments to promote business efficiencies.- Lead team initiatives to develop objectives, KPIs, and strategic plans.- Facilitated new hire training, job shadowing, and knowledge sharing sessions.- Liaised with team members in cost optimization programs to be presented back to senior leadership… Show more - Tracked all project approvals, changes, and budget requirements within identified portfolio and project management tools.- Drove process and template improvements across organizational departments to promote business efficiencies.- Lead team initiatives to develop objectives, KPIs, and strategic plans.- Facilitated new hire training, job shadowing, and knowledge sharing sessions.- Liaised with team members in cost optimization programs to be presented back to senior leadership for review.- Managed multiple reports presented to VP/ Director leaders across the organization.- Maintained internal websites, and filing systems to ensure ISO and SOX compliance. Show less

Waterloo, Ontario, Canada

- Managed multiple reports presented to VP/ Director leaders across the organization.- Maintained internal websites, and filing systems to ensure ISO and SOX compliance.- Assisted in testing the launch of multiple new websites to ensure accuracy and suggest usability improvements, including a $3M EDI system implementation.- Provided additional support to cross functional teams during peak operations to ensure company performance metrics were achieved.- Facilitated new hire… Show more - Managed multiple reports presented to VP/ Director leaders across the organization.- Maintained internal websites, and filing systems to ensure ISO and SOX compliance.- Assisted in testing the launch of multiple new websites to ensure accuracy and suggest usability improvements, including a $3M EDI system implementation.- Provided additional support to cross functional teams during peak operations to ensure company performance metrics were achieved.- Facilitated new hire training, job shadowing, and knowledge sharing sessions.- Managed all hardware orders for AT&T, totaling over $100M annually. Show less

Waterloo, Ontario, Canada

- Liased with customer and internal contacts to resolve account issues.- Created new customer accounts with BlackBerry.- Supported in processing technical support contracts.- Managed multiple team inboxes, with responses direct to the external facing customers.