Nicole Wolf Email & Phone Number

Cleveland, Ohio, US

• Leading marketing & communication efforts for Cleveland Clinic’s entry into Nevada.
• Spearheaded the creation and leadership of a voice of the patient advisory council
• Lead marketing and communication strategy for Nevada location around patient acquisition, service line expansion, social services, social media, philanthropy and events; cultivating relationships with corporate office.
• Manage vendor/partner relationships that have included PR and social media, video and photo production, web developers, graphic designers, freelance writers, philanthropic partners and myriad internal.
• Managed national coverage on Alzheimer’s (CNN special that ran in 212 countries; Good Morning America with Maria Shriver) and local coverage of new research and service lines

Las Vegas, NV, US

• An employee engagement/culture role within Corporate HR
• Selected to partner with the VP of Communications to cement a fundamental change in national recruitment branding by spearheading the Fortune 100 Best Companies to Work For Application process.
• Developed the regional “Best Places to Work” awards campaign, partnering with VPs of HR across 36 casino properties to craft winning award applications and advise related publicity, resulting in 21 wins in 12 months.
• Served on McKinsey enterprise-wide efficiency and effectiveness study across the HR function, including persuasively communicating unpopular directives.
• Selected to serve on a 12-member enterprise-wide Green Steering Committee to advise and promote Green initiatives across the company’s 36 properties.
• Managed all recruitment marketing and traveled to campuses to present and sell the MBA leadership development program. Directed presence at National Black MBA trade show.

Las Vegas, NV, US

• Harrah’s New Orleans Hotel and Casino, New Orleans, LA
• Arrived 3 months after the reopening from Hurricane Katrina and initiated a customized employee engagement strategy under the Harrah’s New Orleans General Manager and piloted a local research study, including.
• Partnered with the corporate SVP of HR to conceive an enterprise-wide engagement strategy.

Boston, Massachusetts, US

• A fantastic job, during my 4 year tenure, I:
• Strengthened brand equity by securing awards from the U.S. Small Business Administration and the Better Business Bureau; increased customers by 5% annually due to award recognition.
• Directed Gentle Giant’s starring role in Make Your Move, a Discovery Television series. Attended screen tests with Al Roker Productions and maximized Gentle Giant’s visibility.
• Led customer satisfaction team and analyzed data to drive company-wide process improvements; resulted in 80% of revenue from referral & repeat customers.
• Created cross-departmental team conducting prospect seminars, yielding 90% sales closure rate.
• Managed all vendor relationships, including PR, web, Search Engine Optimization (SEO), design, & printing.

Master Of Business Administration (M.B.A.), Marketing, Operations

Ba, English

Aix-En-Provence, Junior Year Abroad

Shaker Heights, Ohio