𝑵𝒊𝒄𝒐𝒍𝒆 𝑾𝒐𝒏𝒈 Email & Phone Number

Hong Kong

Hong Kong SAR

- Identify and pitch potential merchants in order to capture new business of E-vouchers- Develop the strategy to maintain positive uplift of gross profit and gross sales.- Negotiate and work closely with merchant for best offer with win-win approach- Liaise with internal departments and external parties to establish workflow- Work closely with marketing.

- Build strong relationships with vendors. - Act as the key point of contact in portfolio management, assist with high severity requests or issue escalations when necessary. - Upsell promotional deals, NCR, membership scheme etc. to vendors- Meet or exceed target in order to facilitate revenue growth. - Constant assessment and revision of partners operation

Kowloon, Hong Kong SAR

• Preparation of BEO- Banquet Event Orders and responsible to ensure they are issued in a timely fashion.
• Prepare all typed materials like proposals, contracts, change log and all other inter-departmental orders accurately.
• Prepare all event materials like table menus, place cards, signage, floor plan and seating plan, etc.
• Distribute Daily Events reports to ensure communication to all internal departments throughout hotel.
• Answer banquet and outdoor catering sales… Show more
• Answer banquet and outdoor catering sales inquiries and routing them to appropriate sales manager for handling.

Hong Kong

• Greeted arriving guests, assign rooms, issue keys, and collected guest payment and billing information.
• Answered guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements.
• Provided guests with access to hotel services, forwarded in-room meal requests, and ensured that mail, faxes and packages are delivered in a timely manner.
• Responsible for bookkeeping duties, including maintaining a cash drawer… Show more
• Responsible for bookkeeping duties, including maintaining a cash drawer, preparing bank deposits and posting charges for items that guests may order or use during their stay.
• Calculated the guest's final bill and collected payments upon checkout.

Hong Kong

• Handled general enquiries and complaints
• Organized reservation from phone calls and emails
• Arranged table plan and escorted guests to tables
• Handled with take away orders

Hong Kong

• Performed logistic works including data input; preparation of visitor batches; management of confirmation emails and letters, etc.
• Worked at the registration counter on the show day

• Project title: <我 DIG 龜蛋>
• Small class teaching and preparations for the workshop
• Organized environmental conservation field trip, imitation of digging sea turtle eggs at beach
• Assisted in <來自海中的蠟燭>,a workshop cooperated with The Junior Police Call
• Recycled the wasted 棕櫚油硬脂 from beach and make candles with the primary students
• Performed logistic works in office

Hong Kong

• Project title:
• Communicated with the participants and parents
• Performed logistic works in office, including data and participants’ information input
• Assisted in the event days

Master Of Marketing, Marketing/Marketing Management

Bachelor'S Degree, Education For Sustainability