Nicole Fallon Email & Phone Number

Providence, Ri, Us

United States

Providence, Rhode Island Area

Overseeing all Marketing and Admissions efforts for the Rehabilitation & Skilled Nursing and the Assisted Living.

Cranston, Rhode Island

Promoted to Marketing & Admissions Director for the Rehabilitation & Skilled Nursing and the Assisted Living

Pawtucket, Rhode Island

Pawtucket, Rhode Island

Greater Boston Area

Norwood, Massachusetts

Part of management team. Work with clinical liaison to draw in and convert business. Duties include: assisting nursing team on floor; attending morning meetings to discuss daily plans (census, discharges, customer service issues, etc.); completing referral volume, census, marketing and discharge reports; following up on referrals from area hospitals or other skilled nursing facilities; obtaining insurance authorizations; preparing floor for admissions; following up with admissions and obtaining signatures on admission contracts; interviewing patients/families to identify and resolve customer service issues; providing facility tours; discussing benefits of facility versus competition; selling beds; meeting with senior service providers to establish partnerships; coordinating events within facility or out in community; promoting building through events.Accomplishments: Demonstrated working knowledge of Medicare and Medicaid guidelines for admission. Built new relationships within community. Increased referral volume significantly. Consistently increased and maintained ADC above budget. Consistently demonstrated quick referral response time.

Clearwarer, Fl

Emergency Medical Technician in the Emergency Room of hospital. Duties included: assessing patient needs; monitoring patients and vital signs; preparing physician and assisting with procedures; drawing blood; performing lab work; entering information into electronic medical records; checking patient every 30 minutes; responding to emergencies; administering CPR; assisting with traumas; inserting Foley catheters; administering EKGs; assisting patients with self-care needs; maintaining availability of supplies and equipment; assisting in the care of psychiatric patients; placing patients on cardiac monitors; recognizing and reporting abnormalities.Accomplishments: Consistently maintained patient flow in department. Trained newly hired EMTs/PCTs

Warwick, Rhode Island

Key functions included: registering patients upon arrival; assisting patients with self-care; setting up and assisting with various procedures; responding to CPR and trauma codes; maintaining availability of equipment and supplies; caring for emergency psychiatric patients; placing patients on cardiac monitors; recognizing and reporting abnormalities in patients’ vital signs and appearance; inputting relevant and pertinent information or physician orders into electronic medical records; complying with patient privacy standards; assisting the RN and medical staff.Accomplishments: Successfully maintained patient flow in department. Achieved hospital-wide training and experience on all floor units. Part of a team to redesign the delivery of care; utilized the Rapid Assessment Model in the Emergencyroom to remove the bottleneck of triage and created access to ED providers. As a result, patient satisfaction dramatically improved including a Press Garney Award for statistically relevant increases, LWBS rates were below the national benchmark, volume increased by 10% and Kent Hospital became the first hospital in Rhode Island to create a policy to eliminate ambulance diversion. Door to doctor times decreased to under 30 minutes and average turnaround time decreased by over 2 hours since implementation.