Nicole Yue Email & Phone Number

Define and create a Public Forum for Humanity-Centered Approaches. Explore needs and opportunities in building and collaborating on Humanity-Centered AI.Form a team and stand up an organization with the following values:• An Understanding of the Potential of Individualization• Desire for Diversity across Disciplines and Geographies• Demonstration of Strength in Unified Humanity• Respect and Empathy towards being Human and Human Life itself• Responsibility in Applying the Use of Gifts for Oneself and for Others

San Francisco, Ca, Us

Experience, evaluate and enhance the Strategic Artificial Intelligence program at the University of San Francisco, School of Management. Become a champion for a world-class executive education program. Embody the vision of bringing together a group of peers who inspire change within their organizations and throughout the community. Bring Innovative and dynamic perspectives to the table, and engage in thought partnership with fellow Advisors, program stakeholders and educators.

Founder and Chief Product Officer of an ecosystem of product leaders, founders, engineers, developers, creatives, artists, scientists and teams who are passionate about uplifting the world. Taking customer insights and reflecting on what makes us human, expressions of humanity and the future of humanity, we embrace what it means to be Whole.

San Francisco, Ca, Us

San Francisco, Ca, Us

With an expanded scope of responsibility and reach, built an ecosystem of developers, architects, cloud engineers, information security professionals, operations experts, product managers across AWS foundations, CICD pipeline, logging and monitoring, project managers and business executives to advance stakeholders’ transition to cloud, SaaS and off premises facilities across 323 use cases.• stood up Customer Success function for my organization, spanning 4 product teams, starting with immediate enablement of a multi-million $ large program with a problem space across SaaS integrations and data centralization• collaborated with 6 core architects, 23 product managers, working across all 12 districts and central IT, doubling the sales pipeline of 4 product teams within 12 months, gathering and documenting valuable Customer insights and requirements to influence product roadmaps

San Francisco, Ca, Us

As product manager, successfully launched the first API platform (large-scale product, with short and long term growth potential) at the Federal Reserve within first 12 months of being on the team. Led roadmapping for the heart of the API platform throughout tenure.• enabled 283% faster Customer application development and release timelines in 8 months, lowered the risk of software changes, reduced testing burden, sped up developer onboarding• achieved 316% team growth in 7 months; complemented fast-paced growth with mentorship and knowledge sharing; exuded a sincere "commitment to the team's mission, goals, agenda and culture" which inspired the team (quote from the Engage Enable Excel e3 Award committee)Honors• 2019 "Enable" e3 award winner, Federal Reserve Bank of San Francisco, Information Technology• 2019 End-to-end Product Management champion and evangelist, selected by Senior Leadership

Chicago, Illinois, Us

Spearheaded Integration products with Federal Reserve Financial Services. Built the platforms ecosystem within a new 1.5K person organization at the Federal Reserve.• advanced discovery, roadmapping, synergies and prioritization across 5 product entities, enabling $5 trillion of transactions per day• in close partnership with the Customer Solutions product team and given Customer feedback, in 9 months after POC, presentation and prioritization: designed and delivered the integration product to enable FedNow go live, real-time payments and digitalized Customer onboarding• presented product vision, objectives and key results (OKRs), platform team priorities to ~215 people (technical and non-technical) in Scaled Agile (SAFe) quarterly, to educate, align across stakeholders, and address risks, issues, new customer insights• defined API infrastructure goals, features and roadmap to drive security, trust standards, developer experience improvements, best practices and nurture the developer and partner ecosystem

Brought my product development, design, emerging technologies, marketing, agile, developer relations and project management experience to the west coast, and contributed fresh ideas, a standard of excellence, and design thinking practices and rigor in startup and maturing teams to deliver customer value.• collaborated with brand strategy, UX research, creative and design teams on scoping, design and production of a client's robo-investment AI-powered financial app in a $2.5M interactive program• contributed towards GoPro Karma drone, Hero5 product launches, working across 10 contributing teams who needed to work in orchestra to frame and market the launch, produce multi-media content, and release several website and eCommerce optimizations under tight timeframes and high expectations• coordinated across product marketing, growth, creative, copywriter/SEO and email marketing leaders and teams to impact integrated campaigns and production post-acquisition, supporting a high tech $3.7B Application Performance management client

Livonia, Michigan, Us

Applied big picture thinking along with detailed quality practices to deliver aggressively timed product launches and help clients move forward their digital marketing and communication strategies with their customers and patients; offered a holistic set of skills to a burgeoning full-service advertising agency across digital experiences, social media platforms and new business proposals.• harnessed the skills and efforts of the team, market and customer insights to specify, design, develop and launch a 0>1 patient communication app, a 0>1 emergency room app, 3 pregnancy apps, 0>1 safety communication app, and several website and mobile app transformations; published to App Store, Google Play• partnered with clients and wrote website and social media content to drive Search Engine Optimization, leveraging algorithmic thinking, analysis and marketing skill. Developed SEO guidance• launched 3 websites with new designs and hundreds of landing pages, with static, animated and video content• provided mentorship, connecting talent with new opportunities, deepening experiences and broadening perspectives and skill setsHonors• 5-time Healthcare Advertising Award winning apps, 4-time Service Industry Advertising Award winning apps (2014)

Bloomington, Illinois, Us

Worked alongside the agency owner to build a new brand and educate customers and community partners on the value of our products and services and what made our agency and our people unique. Fundamentally I got to practice being a proactive and empathetic listener on a range of real life and real business topics during this formative 2-year period.• created playbook for identifying, reporting and responding to a range of customer concerns, during a 6-month period of significant rate increases; limited churn to less than 7%• developed new business in the most challenging product vertical and the newest product vertical, creating momentum that spread to more of our founding team; collectively accomplished a 95th percentile ranking nationally for our ability to strengthen our protection of households across multiple product lines• grew deep knowledge of insurance and financial services products in partnering with product specialists and underwriting; achieved 70% above average sales quotas, generated $35K revenue in 1 month which established a standing agency record in the first year of business• improved CRM and tracking system utilization by 65%, feeding in pricing insights, running daily reports and evaluating metrics given outbound and inbound activities and messaging• established a 285% above average close ratio across products; co-led in person client portfolio reviews, establishing executive presence• was offered the opportunity to own my own agency within my first 2 years with State Farm

New Brunswick, Nj, Us

Contributed psychology, data collection, human behavioral, electrophysiological and MRI testing expertise, data entry and data management, database tooling, product user interface design, and recruitment expertise to the Infancy Studies Laboratory at the Center for Molecular and Behavioral Neuroscience at Rutgers University.• analyzed heterogeneous data using SPSS• co-authored research on perception and memory• presented research (ie. 14th Biennial International Conference on Infant Studies)• built relationships with parents of participants of 3 months to 7 years in longitudinal studies, including a cross-university consortium study; recruited new participants, increasing participant base by 82% in 12 months.

Washington, Dc, Us

Student scholarship winner and Top Gun at a well-known, popular establishment steps away from the Georgetown University campus.• over the course of 3 1/2 years accomplished an average 22%+ tip percentage across a mixed clientele of students, community residents, out of town visitors, professional athletes and political figures• exemplified a consistently high level of professionalism, service standards and caring towards fellow staff, management and guests• trained over 32 staff members across functions; contributed to a renovated training program and led the way in updating training materials• earned the Tombs Scholarship my senior year and a plaque with my name on the bar given my longstanding service

New York, Ny, Us

Established a VP wealth advisor in their new firm; led outreach to client book of business and customer success in transitions to Merrill Lynch.

Bachelor Of Arts (B.A.), Psychology

Executive Education, Product Management

High School Diploma