Nicole Zeidan, Ed.D. Email and Phone Number
Nicole Zeidan, Ed.D. work email
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I am a transformational leader and accomplished professional with over twenty years of experience in the information technology industry. I hold an executive master's in business administration and a doctorate in educational leadership- administration, supervision, and policy. I spent the last twelve years in higher education with supervisory experience in executive leadership, consulting, strategizing, lecturing, and working with emerging technologies within teaching and learning environments.
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Adjunct FacultyNew York UniversityNew York, Ny, Us -
Adjunct FacultyNew York University Jan 2024 - PresentNew York, Ny, UsA committed educator with evidence of meaningful contributions to industry and academia. Proficiency in teaching and learning; experience working with professional studies programs and a diverse group of graduate-level students. Design and update curricula to maintain course and program relevance and quality. Substantial direct experience in graduate-level teaching; taught a diverse population of students. Expertise and familiarity in the fields of business, entrepreneurship, management, strategy, and education. Professional experience in academic content and delivery in alignment with current industry needs and emerging trends in these fields. NYU School of Professional Studies (NYUSPS) offers a broad range of degree and non-degree programs that are professionally oriented, integrate theory with real-world practice, and are taught by faculty members who are leaders and innovators in their fields. The School plays a critical role in workforce development in emerging and evolving sectors of industry in New York City and around the globe, including real estate; marketing and PR; technology and project management; global affairs; hospitality, travel, and tourism; human capital management; sports business; communications/media; publishing; professional writing; translation; and the arts, among others. NYUSPS has become the third-largest graduate school of NYU, attracting students from around the world. -
Chairperson, Administrators' CouncilFordham University Sep 2023 - PresentNew York, Ny, UsAs Chairperson of Fordham's President's Administrators' Council, I am responsible for guiding the council, maintaining connections with executive leadership, and ensuring the council's engagement as a governing body within the University. Additional responsibilities also include: - Reporting to the university president and providing a yearly report - Receiving updates from the council's executive committee on working groups and subcommittees- Receiving reports from leaders of working groups and subcommittees- Presiding at membership meetings and events- Supervising the operations of the council and its chapters - Ensuring that officers are performing their jobs properly - Reviewing and understanding the organization's bylaws, policies, and procedures - Working with the University senior leadership and the community to ensure a cohesive partnership with members of the university. -
Assistant Director, Emerging Educational Technology & Learning Space DesignFordham University Jan 2022 - PresentNew York, Ny, UsWithin the Office of Information Technology at Fordham University, I am responsible for emerging educational technologies and learning space design strategies and policies, andoversight of day-to-day operations within our Learning and Innovation Technology Environment (LITE). This includes a distinct team who provide support to use, in and outside of the learning spaces, the latest technologies for teaching, learning, and research. -
Adjunct FacultyFordham University Aug 2022 - PresentNew York, Ny, UsAdjunct professor for The Division of Curriculum & Teaching (C&T) and the Innovation in Curriculum and Instruction Ph.D. Program in the Graduate School of Education at Fordham University. -
Instructional TechnologistFordham University Jul 2014 - Jan 2022New York, Ny, UsSupport the faculty in their technological needs for teaching and scholarly activities. Consulting with faculty on blended and online education, classroom teaching, research, and digital media production.• Manage the production and course conversion for online learning programs for multiple areas. Created over a dozen courses as well as overseeing 20-30 online courses at any one time.• Faculty training on various topics of technology such as Web Design, document production, presentation skills, video production, etc.• Help oversee and manage the Faculty Technology Centers, which are technology information clearinghouses open exclusively to faculty members.• Manage relationships with other Fordham IT groups.• Support in the administration and user support of Blackboard, D2L (Brightspace) and Google apps.• Stay abreast of the latest technological advancement in teaching, learning, and research. • Social Media management. • Delivered an instructor-led classroom, WebEx training and one-on-one training to staff and faculty.• Staff development- training and mentoring student workers in technology, work ethics and policies. -
Guest LecturerFordham University Jul 2016 - Jul 2019New York, Ny, UsLecturer for the Ground Floor Course, Gabelli School of Business:● Selecting and compiling tests, assignments, and online discussion exercises that permit performance measurement. Provided helpful feedback.● Coordinated engaging session plan outlines● Understood students’ needs● Ensured relevant learning resources were available. -
It Service Management & DevelopmentFordham University Jul 2011 - Jul 2014New York, Ny, UsIT Customer Care:• Review and address tickets routed to Tier 2 support in order to provide a higher level of expertise.• Address Escalations as appropriate.• Manage relationships with other Fordham IT groups. Started a “Meet & Greet” program.• Participate in the creation and maintenance of IT Customer Care support documentation• Assisted with training development for IT Customer Care• Delivered instructor-led classroom and one-on-one training to IT Customer Care staff and students.• Staff development, mentored staff and student workers in technology, work ethics and policies.• Researched current technology for the purpose of being knowledgeable on trendsStudent Technology Services & Training:• Liaison for Student Technology Services and Training to IT Customer Care.• Created procedural documentation for the Manager role of Student Technology Services.• Creating documentation, camtasia/collaj videos for 25Live and New Employee Orientation• Delivered an instructor-led classroom, WebEx training and one-on-one training to staff and faculty.• Created communication messages, flyers and news articles for Fordham IT.• Managed relationships with Fordham groups, including Fordham IT, Law School, and Lincoln Center.The Gabelli School of Business:• Managed the Business School’s media assistants• Handled escalations the assistants could not manage• Trainer for Smart Classrooms, Echo360, Media/Conference Rooms• Created documentation for technology within the classrooms, media and conference rooms.• Trained the staff and faculty on new technology: crestron podiums and polycom systems.• Provided daily IT Support and assisted with any IT related tasks for The Business School• Coordinated with the setup of recording equipment, webcams and Skype sessions for lectures.• Assisted with Active Directory migration, Hyland OnBase, and Gmail Migration projects.• Maintained the Business School’s IT Equipment in Labs, Classrooms, Media and Conference rooms -
Information Technology ManagementSayegh Law Firm Jan 2004 - Jul 2011Carmel, New York, UsI managed and coordinated the information technology infrastructure for almost eight years for this general practice law firm. I coordinated all phases of information technology support, training, and practice with the law office's principal, office manager, and managing attorney. I provided daily support remotely and on-site for servers and desktops, including software installation, pc troubleshooting and repair, managing the local area network, and most networking aspects. I also communicated with and developed relationships with various vendors to support the high-speed internet-T1 line, laser printers, audio/visual systems– DVR, cameras, & e-mail providers.Data within a law office is of the utmost importance, and I had to ensure the integrity of the network server via daily backups utilizing Veritas Backup Exec software. Additionally, I researched & evaluated new software applications and hardware for deployment and use within small office workgroups and provided all attorneys and staff training on all new technologies. -
It SpecialistIbm 2000 - 2003Armonk, New York, Ny, Us-Worked with internal IBM customers providing desk-side support and deployment of pc’s.-Installed and upgraded client systems.-Installed Windows 2000 and OS/2, troubleshooting OS/2 PC’s attached to manufacturing equipment.-Tested site platforms, installed custom systems, set-up Lotus Notes and Windows 95/98 and 2000.-Coordinated PC troubleshooting and communication with vendors for technical support.-Experience with Citrix application using Windows and OS/2 platforms.-Installed, configured and provided technical support for the department using Citrix on both Windows and OS/2. -Experience with MTS/AT&T Dialer including installing, configuring and managing-MTS/AT&T Dialer for clients using dial-up or broadband internet.-Managed and configured department web site using Netobjects Fusion.-Monitored all systems using Desktop-On-Call.-Installed and maintained security updates, firewalls, monitoring systems and antivirus software.
Nicole Zeidan, Ed.D. Skills
Nicole Zeidan, Ed.D. Education Details
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Fordham UniversityAnd Policy -
Fordham Gabelli School Of BusinessMaster Of Business Administration (M.B.A.)
Frequently Asked Questions about Nicole Zeidan, Ed.D.
What company does Nicole Zeidan, Ed.D. work for?
Nicole Zeidan, Ed.D. works for New York University
What is Nicole Zeidan, Ed.D.'s role at the current company?
Nicole Zeidan, Ed.D.'s current role is Adjunct Faculty.
What is Nicole Zeidan, Ed.D.'s email address?
Nicole Zeidan, Ed.D.'s email address is nz****@****ham.edu
What is Nicole Zeidan, Ed.D.'s direct phone number?
Nicole Zeidan, Ed.D.'s direct phone number is +171881*****
What schools did Nicole Zeidan, Ed.D. attend?
Nicole Zeidan, Ed.D. attended Fordham University, Fordham Gabelli School Of Business.
What skills is Nicole Zeidan, Ed.D. known for?
Nicole Zeidan, Ed.D. has skills like Microsoft Office, Troubleshooting, Technical Support, Windows Server, System Administration, Active Directory, Networking, Operating Systems, Os X, Management, Servers, System Deployment.
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