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Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme Email & Phone Number
Senior Manager, Business Operations
at
University of Miami, Miller School of Medicine
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Manager, Business Operations
Location
Miami, Florida, United States
Who is Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme? Overview
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Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme is listed as Senior Manager, Business Operations at University of Miami, Miller School of Medicine, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme.
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme previously worked as Management Director | Director of Operations at Solutions Driven, Relationship Faciliator Open To Work and Manager, Transplant Operations | Miami Transplant Institute at Jackson Health System. Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.
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University of Miami, Miller School of Medicine
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About Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme
I am a seasoned professional celebrated for my exceptional organizational, communication, and interpersonal skills coupled with adept higher administration skills. Thriving in diverse and dynamic environments, I specialize in cultivating invaluable stakeholder relationships. Throughout my career, I've demonstrated an unwavering commitment to delivering impactful results, driving relentless pursuit of excellence across healthcare and higher education sectors.My leadership is characterized by seamless collaboration across diverse teams to streamline administrative and technical processes. I bring extensive expertise in:+ multi-million dollar budgeting & financial management in department administration+ business operations & development + resident and attending physician management+ strategic communication+ marketing & branding + patient experience and engagement + research administration+ quality & process improvementExperience in following clinical specialties:+ Psychiatry & Behavioral Sciences+ Diagnostic Radiology+ Value-Based Care & Population Health+ Transplant Operations & Administration I oversee critical functions including financial operations, strategic planning, human resources, process improvement, grant and contract administration, medical education, and facilities planning.I am recognized for my ability to achieve significant outcomes and am passionate about making a lasting difference in healthcare and higher education.Feel free to reach out to me at nicollecastaneda93@gmail.com
Listed skills include Leadership, Media Buying, Styling, Customer Relations, and 30 others.
Current workplace
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme's current company
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University Of Miami, Miller School Of Medicine
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17 roles
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme work experience
A career timeline built from the work history available for this profile.
Management Director | Director Of Operations
Solutions Driven, Relationship Faciliator Open To Work
Manager, Transplant Operations | Miami Transplant Institute
Provided operational management in adult and pediatric solid organ transplant ambulatory and inpatient services for one of largest transplant institutes in the United States, collaboration between Jackson Health System and University of Miami. Integrated efforts with senior leaders to maximize efficiency toward goals, including quality, financial, access and service for Liver, Multivisceral, Kidney-Pancreas, Heart, Lung, Ventricular Assist Device and Living Donation programs.
Jan 2024 - Jul 2024
Senior Manager, Financial & Business Operations
Department of Managed Care & Business Development - Population Health & Value Based CareProvided strategic, operational and administrative leadership for 25 FTEs, including human resources actions and allfinancial activities with $5.5M operating budget split into 2 cost centers.• Created new financial reporting structure to drive transparency of P&L for department stakeholders and seniorleadership. Identified new employee engagement program.• Recovered over $75K in vendor credits and internal errors leading to surplus in budget. Assessed, streamlined andoptimized expenditures and supplier costs to effectively manage funds and payment schedules.• Built KPI dashboard for strategic projects supporting University’s vision.
Nov 2022 - Jan 2024
Mba Candidate
Apr 2022 - Oct 2022
Senior Manager, Business Operations
Department of Diagnostic RadiologyOversaw physician recruitment process, including onboarding, clearance, and performance management creating and maintaining excellent relationships with stakeholders. Served as main cost center manager for department expense account of $2M while supervising FTEs, including support staff & the medical education team.• Improved physician coverage scheduling using AMCOM & Qgenda for 70+ radiologists and 50+ resident and fellow physicians across 8 clinical sites in South Florida.• Assembled a fully electronic credit card payment system to generate over $50K in revenue for medical education division leading to reduced paper charting and faster turnaround.
Mar 2021 - Mar 2022
Senior Residency Program Coordinator, Graduate Medical Education
Department of Psychiatry & Behavioral SciencesProvided administrative supervision and maintenance of accreditation to 6 medical education programs with 71 resident physicians and medical students; Ensured compliance with evaluations, milestones reporting, assessment plans aligned with department’s academic mission. Facilitated operations and communications between 3 organizations, including VA Hospital, Jackson Memorial Hospital and the University of Miami, ensuring success of programs.• Efficiently systematized all GME program operations leveraging institutional license for residency management platform creating databases and developing repository for data.• Advanced effective marketing strategies resulting in gaining over 600 followers in first 12 weeks of inception of department’s first social media marketing account.• Created relationships with national counterpart departments to host joint webinars and collaborate for mutual success and identify emerging healthcare market trends. Delivered multiple presentations for GME leaders.• Handled candidate application selection, eligibility and interview process for ~ 150 physicians. Increased applicants interviewed 80% with piloted online process.
Oct 2018 - Mar 2021
Program Coordinator, Graduate Medical Education
Department of Psychiatry & Behavioral Sciences
Oct 2016 - Oct 2018
Program Coordinator, Continuing Medical Education
Department of Family Medicine & Community Health - Continuing Medical Education & Undergraduate Medical Education program management and financial operationsManaged all financial activities, including approving reimbursements, vendor management, end of FY budget planning for continuing medication education division.• Increased customer satisfaction and cut annual spending $3K through service-centered model and efficient event logistics.• Designed efficient financial repository, boosting revenue and productivity.
Feb 2016 - Oct 2016
Marketing Manager
Provided brand strategy for traditional marketing and communication with writing, editing and execution.Created reports, reviewed and explained trends for monthly presentations to CEO; responsible for monthly content creation forsocial marketing channels; ensured all deliverables adhered to contract benchmarks; tracked data metrics daily Develop and execute communication and marketing strategies and communications and marketing plans/programs to meet organizational objectives; oversaw event management with crisis management and budgeting protocols.
Nov 2015 - Oct 2016
Social Communications Manager
Built engagement strategies for accelerated growth aligned with a company’s vision, business goals and rising cultural trends and topics; Supervised team members and served as liaison between team of web developers, graphic designers and event staffLiased between high-end agencies representing celebrities inspiring sponsorships/relationships; maintained regular communication between agency and influencer partners, while actively sourcing and negotiating new influencer partnerships Oversaw market research and analysis; Use the results to inform decisions regarding strategic marketing direction, product segmentation and customer targeting; fostered relationships and maintain partnership; tasked with vendor management.Proactively ensure all deliverables for each client were met according to contract agreements; Provided strategic marketing and communications counsel; Created reports that tracked analytics and data for leadership presentation
Apr 2015 - May 2016
Director, Strategic Operations
Worked alongside CEO leading 50 FTEs. Managed annual expense operating budget of $10M; Renegotiated all existing contracts and implemented revenue management initiatives to improve business operations. Led strategic team in development and execution of 5-year business plan• Spearheaded multiple strategic sales projects, generating $3.2M and surpassing previous revenue, while designing products from concept to launch with international partners.• Completed space assessment, reducing ~14K sq / feet and saving $500K annually.• Selected out of team of 10 to attend business meetings in Asia, Europe & Latin America to build and maintain global relationships and acquire new partnerships
Sep 2011 - Jan 2016
Manager, Operations & Marketing
Supervised 3 FTEs. Prepared data reports, including tracking sales KPIs, and oversaw space utilization to identify improvements while building relationships through business development• Generated cultural transformation via communication, forums, and initiatives, boosting employee satisfaction and engagement.• Opened and launched operations at second office location.
Sep 2009 - Sep 2011
Manager, Social Marketing
Luxe Level Media, Llc
Built engagement strategies for accelerated growth aligned with a company’s vision, business goals and rising cultural trends and topics; Supervised team members and served as liaison between team of web developers, graphic designers and event staffLiased between high-end agencies representing celebrities inspiring sponsorships/relationships; maintained regular communication between agency and influencer partners, while actively sourcing and negotiating new influencer partnerships Oversaw market research and analysis; Use the results to inform decisions regarding strategic marketing direction, product segmentation and customer targeting; fostered relationships and maintain partnership; tasked with vendor management.Proactively ensure all deliverables for each client were met according to contract agreements; Provided strategic marketing and communications counsel; Created reports that tracked analytics and data for leadership presentation
Apr 2015 - Oct 2015
Assistant Marketing & Events Coordinator
Built and maintained relationships with the target market and vendors to effectively use resources to drive engagement and repeated collaborative partnerships; collected participant-based market research data for SWOT analysisPlanned, promoted and revitalized events at one of the company’s commercial propertiesNegotiated with event vendors and media buyers to reduce costs and meet budget requirementsManaged volunteer personnel, agenda, program timelines and oversaw coordination of logistics on event days
Sep 2014 - May 2015
Marketing Coordinator
Sep 2014 - Dec 2014
Event Coordinator - Miami Swim Week
Jul 2014 - Jul 2014
7 education records
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme education
Master Of Business Administration - Mba
Questrom School Of Business, Boston University
Master Of Public Health - Mph
University Of Miami Miller School Of Medicine
Bachelor Of Business Administration - Bba, International Business & Marketing (Double Major)
Florida International University
Education record
St. Brendan High School
Certification Of Continuing Professional Education, Unconsious Bias In Medicine
Stanford University School Of Medicine
Certification Of Continuing Professional Education, Thinking Critically: Interpreting Screening Trials
Stanford University School Of Medicine
Certification Of Continuing Professional Education, Effective Faculty-Trainee Workflow And Education During The Covid-19 Pandemic
Stanford University School Of Medicine
FAQ
Frequently asked questions about Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme
Quick answers generated from the profile data available on this page.
What company does Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme work for?
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme works for University of Miami, Miller School of Medicine.
What is Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme's role at University of Miami, Miller School of Medicine?
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme is listed as Senior Manager, Business Operations at University of Miami, Miller School of Medicine.
Where is Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme based?
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme is based in Miami, Florida, United States while working with University of Miami, Miller School of Medicine.
What companies has Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme worked for?
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme has worked for University Of Miami, Miller School Of Medicine, Solutions Driven, Relationship Faciliator Open To Work, Jackson Health System, University Of Miami Miller School Of Medicine, and Villazzo Llc.
How can I contact Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme?
You can use AeroLeads to view verified contact signals for Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme at University of Miami, Miller School of Medicine, including work email, phone, and LinkedIn data when available.
What schools did Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme attend?
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme holds Master Of Business Administration - Mba from Questrom School Of Business, Boston University.
What skills is Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme known for?
Nicolle M. Castañeda, Mba, Mph, Lssbb, C-Tagme is listed with skills including Leadership, Media Buying, Styling, Customer Relations, Public Speaking, Personal Development, Event Planning, and Accountability.
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