• Conducing corporate level training and enforced policies and procedures for customer service department.• Processing client payments and commissions to sells associates• Presenting weekly and monthly reports to the CEO• Diagnosing cause and effects of problems in the workplace through the constant reporting

• Assisted customers daily by taking, placing, and delivering orders accurately and efficiently.• Develop problem-solving and interpersonal skills while working in high stress situations.• Manage cash, credit and debit card transactions with 100 percent accuracy and accountability.

• Coordinated seating for high guest volume by planning and prioritizing seating patterns.• Lead hostess; trained and directed fellow hosts, ensured the most efficient seating of guests.• Maintained detailed calendars and arranged set menu of events and large parties.

• Assisted customers daily by taking, placing, and delivering orders accurately and efficiently.• Develop problem-solving and interpersonal skills while working in high stress situations.• Completed duties for opening and closing shifts, ensured that proper documentation was completed timely and efficiently.