Nicollette Naser Realtor® Email & Phone Number

Birmingham, Michigan, United States

Detroit, Michigan, United States

As an Assistant Manager at XHIBITION in downtown Detroit, I played a pivotal role in ensuring the smooth operation of the store and providing exceptional service to our customers. Responsibilities included:- Coordinating merchandising efforts and maintaining the overall appearance of the store to attract and retain customers.- Assisting in the training and supervision of newly hired staff, ensuring they were equipped with the knowledge and skills necessary to succeed.- Motivating and challenging staff to increase productivity and meet sales targets, fostering a positive and high-performing work environment.- Teaching and enforcing company policies and procedures to maintain consistency and uphold brand standards.- Building and maintaining relationships with customers to expand our client base and enhance the shopping experience.- Providing excellent sales and service experiences for customers, addressing their needs and preferences to drive satisfaction and loyalty.- Managing ecommerce shipping and inventory management processes to ensure accurate stock levels and timely order fulfillment.Additionally, I collaborated with local brands and influencers in the city to organize events aimed at driving foot traffic and raising awareness about the brand, contributing to the vibrant culture and community of Detroit.Overseeing a sales staff of 4-6 individuals, delegating tasks and responsibilities effectively to maximize efficiency and productivity. In this role, I demonstrated strong leadership, communication, and organizational skills, contributing to the overall success of the store and its team.

Ferndale, Michigan, United States

As an Account Manager at a leading cannabis marketing agency, I began by successfully managing three medium-impact clients, focusing on developing and implementing comprehensive marketing strategies across social media platforms such as Facebook, Instagram, and LinkedIn. During this time, I played a key role in launching partnerships with Qonkur and GIPHY, while also implementing Sprout Social as our primary data analytics platform.Within just two months, I was promoted to Lead Account Manager, where I took on additional responsibilities and successfully managed six high-impact clients. In this role, I analyzed and reported website and social media analytics on a monthly basis to measure success and identify new opportunities for growth. I curated content calendars across all brands and social media platforms, resulting in a significant organic following increase of 45%.Furthermore, I spearheaded the development of social media request documents for photo and video shoots, as well as other marketing initiatives. I organized and executed over 30 on-site client events, reaching a total of 300+ individuals, as well as two corporate events.In addition to client management, I played a crucial role in onboarding new clients, leading the training of incoming and existing account managers. I was also responsible for maintaining client merchandise and promotional materials for six clients, providing prizes and apparel for over 5000 individuals.Moreover, I effectively managed a team of six account managers, overseeing approximately 20 client accounts collectively. My leadership, strategic thinking, and attention to detail were instrumental in driving success for both the agency and our clients.

Ferndale, Michigan, United States

Vendor through Cognizant Technology Solutions- Assisted in the production and launch of the Grow with Google Partner Program (Jan 2019)- Develop and implement partner activation and engagement strategiges, increasing partner involvement by 40% in their first 3 months of joining- Lead on-boarding calls for new and high-impact partners- Attend conferences on a local and national level to recruit new partners - Manage and maintain private partner store, budget and PO with third party fulfillment company (Mercury Promotions)- Monitor an online discussion bboard within a private community, responding to queries and questions from partners and encouraging group engagement- Oversee relations with the broader team to ggenerate and deliver creative content - Provide on-going technical assistance and troubleshooting support for all partners

Greater Detroit Area

Vendor through Cognizant Technology Solutions- Develop and implement partner activation strategies to encourage partners to join the program, and to eventually host program workshops.- Make welcome calls and provide on-boarding assistance for new partners.- Put together informational presentations and work on ad-hoc projects as-needed.- Provide support for all partners in the program via email, phone and online community discussion board.- Review partner applications and partner workshop submissions.- Maintain accuracy of partner database in Salesforce. Upon request, research & format data for upload to Salesforce.- Travel to and staff events including conferences and other company-hosted events across the US.

Greater Grand Rapids, Michigan Area

- Creatively communicate fashion awareness to team and guests- Generate sales and meet weekly quota [individually & team] *Ranked Top Stylist- Manage relationships with new and returning guests- Showcase and market all new and sale items via Instagram- Embody and represent company culture - Maintain expertise on new fashion trends in the industry and for the Brand

Southfield, Michigan

- Proofed scripts for Account Director- Created and organized spreadsheets for radio and TV commercial schedules- Client-competitor research- Created Excel spreadsheet reports for the Senior Media Buyer- Created PowerPoint presentations for clients

Sydney, Australia

- Supported creative team with image sourcing - Assisted with basic InDesign and Photoshop layouts and tasks, while also assisting with creative teams in conceptualizing- Assisted Account Managers with administrative tasks, media tracking - Assisted the Digital Director with research and conducted competitor analysis.

Sydney, Australia

- Created content for social media platforms- Strategically planned content delivery- Managed social media platforms and helped with both communicating and connecting as well as engaging on social media with consumers and industry peers. - Increased social media following on Instagram and Twitter by 2%

Birmingham, Michigan

- Provided basic customer service needs to all members- Managed incoming calls and directed messages to First Tee- Priced and organized merchandise- Managed member's accounts - Placed special orders for custom merchandise with clothing brands and equipment accounts

Livonia, Michigan

- Managed incoming calls- Maintained scheduling platform through "MindBody" software- Managed player's accounts and invoices

Bloomfield Hills, Michigan

- Customer service and assistance- Cashed out registers- Cleaned, opened and closed store - Gathered, tagged and bagged laundry items. - Created weekly schedules

Bachelor Of Science - Bs, Public Relations, Advertising, And Applied Communication, Minor In Marketing

Education record