Nicol Phillips Phr Shrm-Cp Email & Phone Number

Saint Paul, Mn, Us

South St. Paul, Mn, Us

Minneapolis, Mn, Us

Minneapolis, Mn, Us

Saint Paul, Mn, Us

• Completed bi-weekly payroll for up to 650 pays including MTD and YTD tax flings and W2 processing using UltiPro Core, Time and Attendance and payroll module.• Built various reports in UltiPro BI for HR and financial metrics utilized for annual AAP and EEO compliance, financial audits, benefits census and auditing tools.• Administered aspects of benefit program, including QE enrollments, COBRA initiation, execution of monthly invoicing and billing and reconciliation of benefits plans to payroll deduction, annual benefits enrollments.• Maintained accurate employee and pay information in HRIS, including additional earnings and deductions, merit increases.• Partnered in the redesign, implementation and communication of compensation structure.• Analyzed salary/wage data market data to build compensation structure that is competitive and equitable.• Audited and updated position descriptions in effort to build salary structure and proper classifications.• Oversaw all job hybrid program involving multiple job employee’s and applicable benefits eligibility.• Collaborated in HRIS conversion to UltiPro and additional system enhancements for additional modules (onboarding, recruiting) and supported to end users. • Oversaw HRIS vendor set ups and integration, file feeds, business cases, trouble shootings and applicable communication to leadership and staff based on impact. • Administered leave of absences including documentation and point of contact for employee’s on FMLA, non-FMLA and worker’s compensation leaves.• Managed all workers comp benefits and communication to support managers and employees.• Administered pay and benefits elements from collective bargaining agreement into HRIS. • Oversaw employee referral and recognition program to promote diversity and inclusion.• Coached and supported supervisors in employee relations matters as needed.

Saint Paul, Mn, Us

• Participated in the successful HRIS conversion to Ultipro along with training of all end users.• Supported and guided up to 30 hiring managers in workforce planning/staffing, recruiting and interviewing matters for entry-level, professional and managerial positions utilizing UltiPro Recruiting and onboarding modules.• Partnered with hiring managers on staffing efforts and recruiting needs to align with business goals• Consulted, coached and mentored supervisors in employee relations matters, performance management, including disciplinary actions, investigations, writing of PIPs, terminations.• Build and presented training materials for managers in various topics, including coaching sessions on employee relations issues.• Conducted exit interviews and analyzed data to identify patterns and trends behind employee attrition.• Lead all AAP (state and federal), EEO-1, VET compliance filings successfully and shared outcomes with leadership and proposed applicable actions steps.• Oversaw all work comp matters and partnered with TPA in worker rehabilitation efforts to maintain or reduce MOD rate.• Managed all employee leaves including FMLA, non-FMLA, work comp and other statutory leaves.• Supervised student volunteers during their Human Resources internship.

The Doubletree Hotel brand is one of 10 hotel brands by Hilton Hotels Corporation. Even though management operations were governed by a hospitality management company the hotel property is required to stay in compliance with national brand standards under the Doubletree brand governed by Hilton Hotel Corporation.As the HR Manager -reporting to the Director of HR- the coordination, monitoring and completion of all training requirements set forth by the Doubletree brand standards were my responsibilities. In two unannounced quality assurance control inspections by Hilton Hotels I assured that training requirement for all 240 employees were completed, documented or within their training period. The training standards were met in both inspections.Furthermore, I contributed to the implementation of a payroll forecasting and scheduling feature offered by ADP. I assured that all managers and supervisors are training on how to use the feature when scheduling their teams and approving payroll.I had the opportunity to audit all employees’ vacation accruals, track performance reviews, input of merit increases for union and non-union employees, administer employee benefits, handle work comp matters, track and manage all leaves, coach employees and managers of all levels, recruit talents for non-exempt and exempt positions, participate and lead in the safety committee and CARE committee of the hotel.

CCP is an organization that offers personal care and case management services to people with disabilities living in residential group homes. As one for two HR Managers –reporting to the Director of HR- my focus was to support approximately 230 employees and program managers in day-to-day HR tasks, personnel investigations, employee coaching/disciplining and any allegation of vulnerable adult maltreatment. Furthermore, I had the opportunity to work closely with a dedicated work comp agency to reduce work comp costs to the employer by implementing a “return to work” program and a thorough documentation. I also represented the employer in unemployment hearings on multiple occasions. I performed an I-9 audit to assure compliance with federal regulations.

I entered the great endeavor to work with a local reputable hotel management group to open a brand new hotel property in the heart of downtown Minneapolis. With a dedicated team of hospitality and human resources professionals approximately 240 employees for all positions in culinary, front office, reservations, housekeeping, sales, and engineering had to be filled for a successful hotel opening on 08.01.2008. As part of the recruiting team I contributed in job fairs and other hotel marketing events, sourced talents, conducted interviews with potential candidates, completed new hire paperwork, enrolled new hires in benefits and facilitated new hire orientation for groups as large 50 people within a 2 month period prior to hotel opening. The tracking and monitoring of all staff training were part of my responsibilities to assure compliance with Doubletree Hotel brand standards. All employees that use the reservation system were required to train and pass a skill test. I managed and coordinated the Hilton reservation system training for all key individuals. At the very first quality assurance inspection the training requirements were passed with 98%.

B.S., Human Resources Management

A.A.S., Hospitality Management

Ihk Certification, Travel & Tourism