• Creating pre-order and order entries in the SAP system• Reporting and prioritizing materials to be delivered • Backlog and claims management• Supporting Customers via the Titan, Incontact, and NEX/Salesforce applications• Process maintenance and continuous improvement• Master Data setting in SAP• Conducting onboarding trainings for New Joiners• Dispatching, assignments and supporting other team members in organizing their workload

• handling customer related issues and concerns,• recording all customer interactions into a CRM Database,• processing standard orders & maintaining order accuracy,• ensuring all orders are entered within timeframe,• processing changes and enhancements to orders,• actively participating in departmental activities and initiatives.• maintaining complete customer records of all direct customers returns, orders, credits, and requests.

• handling incoming phone calls/e-mails from customers regardingtechnical issues,• keeping records of all customers’ enquiries in the reporting system,• analyzing and resolving enquiries by providing step-by-step solutionsor using remote access.

• receiving and processing billing orders in the SAP system,• customer registration in SharePoint/Dynamics,• verifying orders (customers’ personal information and paymentdetails)• maintaining and updating sales and customer records,• external support by phone and e-mail for students and companies (forsales, invoicing, collection and data in general),• financial statements, issuance of reports,• directing feedback from customers to other departments,• creation… Show more • receiving and processing billing orders in the SAP system,• customer registration in SharePoint/Dynamics,• verifying orders (customers’ personal information and paymentdetails)• maintaining and updating sales and customer records,• external support by phone and e-mail for students and companies (forsales, invoicing, collection and data in general),• financial statements, issuance of reports,• directing feedback from customers to other departments,• creation and preparation of web activities, accreditation duringpublished events,• moderation of virtual classroom (preparation, transmission andadmission of participants in meetings or online). Show less

• Use of Tango Gestión System• customer reports and coordination of payment methods,• bank reconciliations,• consultation with Central Bank of Argentina (BCRA) regardingcustomers’ financial situations,• payment to suppliers,• collections,• archiving documentation.• stock and inventory.

• creating folders for training programs,• inventory, stock, archives and monthly reports concerninginputs/expenses,• photography, printing photos for employees,• coordination with various departments, including the purchasingand financial department.

• Issuance of proof-of-delivery notes, invoices and purchase orders,• Tango Gestión and Discovery system,• payment to suppliers,• banking transactions,• collections,• stock and inventory.