Nico Regadera Email & Phone Number

Swords, County Dublin, Ireland

Fingal, County Dublin, Ireland

Assist Senior Officers/Managers with administration work in government departments. Supporting line-managers and work as part of a team in delivering services with the highest quality standards.

Naas, Co. Kildare, Ireland

Assist Senior Officers/Managers with administration work in government departments. Supporting line-managers and work as part of a team in delivering services with the highest quality standards.

Dublin

- Native Optimization Specialist; managing a portfolio of Native premium advertisers. Responsible for account creation, campaign reviews, optimizations, performance and analysis-reports. - Managing Re-seller Relationships; maintaining close relationships with Spanish and Italian re-sellers, visiting them on location to mentor and acting as consultant for Yahoo’s Native product and platform. - Training re-sellers in Spanish and Italian markets for Yahoo products. Working with training department to plan, create material, organize and deliver training to keep re-sellers constantly up to date.- Localization; translated internal documents for help pages and general communications with clients as well as external presentations for clients and help documents online.

Dublin

- Managed Client Relationships through a portfolio of premium advertisers for Yahoo-Bing and Gemini products in the Spanish market. Visiting clients on location to discuss quarterly business reviews, marketing strategy and business strategy, campaign performance, positioning, pricing, best performance results/ROI. Creating case studies to showcase Yahoo-Bing success stories. Constant overachievement in sales per quarter revenue in market over these three years in the role. - Project Management; leading Bangalore support team (India) and EMEA markets (UK, GE, FR, ES and IT) to gather KPI data in a tool for client’s presentations and campaign’s optimization. Leading project to streamline communication process between Microsoft partner and Yahoo to improve service and efficiency - Training and mentoring new member in the team. Delivering training sessions with agencies and clients to run paid search campaigns and increase investment, return on investment and revenue for Yahoo.

Dublin

- Responsible for making Yahoo! Search Marketing the preferred solution for premium advertisers focusing on search campaign optimization. Supporting Account Manager team in identifying and driving revenue opportunities for potential high-spending advertisers. Continuous consulting calls with clients to identify account retention, renewal and up-selling on an ongoing basis. Creating client presentations highlighting best practices to improve campaign performance. Overachieved Yahoo revenue targets and client’s expectations.

Dublin

- Supporting medium and high spender clients. Given clients creative search marketing solutions. Aligned to Mid-Market Sales Team to achieve and exceed Search Marketing goals in market. Managing own Book of Business in alignment with Search Account Managers. Creating presentation and case studies based on KPIs.

Dublin

- Creating Search Sales Proposals and ad copy. Account optimizations for clients. Sourcing keywords relevant to client’s business and budget. Troubleshooting client issues. Overachieved quarterly revenue targets.

Dublin

- Leading localization projects for top companies such as Microsoft, Motorola, HP, etc. Sourcing translators, organizing back up translators, adhering to client style guides. Managing process cycle, project standards, issues and timelines to ensure client needs were met to the highest standard. Managing billing and payments for translators and clients. Providing back-up support for project managers.

Dublin

- Providing exceptional support to users, merchants, and/or publishers by email in English and Spanish. Supporting new Google products (Google Earth, Google Maps, SketchUp and Google Mobile) for the Spanish market and localizing online content following company’s guidelines and high standards. Monitoring and responding to feedback on product performance. Troubleshooting technical problems and escalating bug reports. Cooperating with engineering and product leads to resolve customer issues as needed. Working on special projects as needed, e.g. verifying location accuracy of special items on online maps, collaborating with other departments as AdWords in achieving AdWords certification.

Dublin

- Providing high quality inbounds technical support via telephone, email and fax for UK and Spain. Resolving internal escalations between clients and engineering department. Managing customer complaints and objections. Mentoring less experienced colleagues and training new ones on the team. Providing support for Iomega hardware products such as Network Storage NAS, and end-user products such as Hard Drives, DVD writers, Zip unit, REV unit, etc. and software queries associated with such products. Consistently achieving team targets and personal objectives.

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