Development of Training and Learning skill sets for Securicom. Mentoring Technical teams. Planning goals and training for TeamsSupport on Technology and clients on project basisNew skills:Fortinet SIEM for MDR and SentinelOne for EDRReceived my NSE7 on OTS which made me the first in South Africa with this credential.Certifications:Fortinet:FCF, FCANSE 5 - Analyst. FCP Security operations FCP Network SecurityNSE 7 - Architect.FCSS OT… Show more Development of Training and Learning skill sets for Securicom. Mentoring Technical teams. Planning goals and training for TeamsSupport on Technology and clients on project basisNew skills:Fortinet SIEM for MDR and SentinelOne for EDRReceived my NSE7 on OTS which made me the first in South Africa with this credential.Certifications:Fortinet:FCF, FCANSE 5 - Analyst. FCP Security operations FCP Network SecurityNSE 7 - Architect.FCSS OT SecurityAndroid Enterprise Professional. Show less

· Onsite Support for ABSA Bank as a Security Support Engineer on behalf of Securicom.Symantec Endpoint Protection. (SEP).SEP 12 and 14 support.Management, deployment, monitoring and fault finding on SEP.Installation of SEPM servers in ABSA Estate.Secondary Support for Symantec Brightmail Gateway.Support Security , Network, Server and Desktop teams Local, Africa Countries and International.Reporting and management of SEP.Creating/applying firewall rules on SEPM… Show more · Onsite Support for ABSA Bank as a Security Support Engineer on behalf of Securicom.Symantec Endpoint Protection. (SEP).SEP 12 and 14 support.Management, deployment, monitoring and fault finding on SEP.Installation of SEPM servers in ABSA Estate.Secondary Support for Symantec Brightmail Gateway.Support Security , Network, Server and Desktop teams Local, Africa Countries and International.Reporting and management of SEP.Creating/applying firewall rules on SEPM 14Managing Securicom onsite Team.Support Symantec SEP for SA-Mint on behalf of Securicom on ADHOC basis. Support Symantec SEP/ Maas360 for Rain Networks on behalf of Securicom on ADHOC basis.Supporting ABSA teams on all technologies.Lock-down of ABSA ATM's with Firewall Policies on SEP for all areas.Supporting VPN ( Fortinet VPN and Cisco any-connect) and Zscaler technology.Certifications:NSE 1, NSE 2, NSE 3 - Associate.NSE 4 - Professional. Show less

· Oversee transportation of new vehicles on behalf of Hoek’s Toyota.Vehicle road worthy test booking arrangements, include payment and presenting vehicles at the Vehicle Licensing Testing office. Administration of new and/ secondhand vehicle Documentation for registration and licensing forms including payments on behalf of Hoek’s Toyota.Oversee smash and grab installation on new vehicles, upgrades of leather seats and additional accessories on behalf of Hoek's Toyota.

Swellendam Caravan Park Chalet upgrade. Create and design new Project Plan for the Caravan Park upgrade project to capture the scope of implementation to manage the renovation work streams between STO and Swellendam Municipality. Capture work flows for SMME’s to do the renovations. Converted project plan to different file formats as requested by client. Support Project Plan and give training as needed.

· Part of the Technical Design team that design, build and run for Cisco networks for T-Systems internal network and clients.Gives 3rd Level Network support for T-Systems and their Clients.Create request documents with firewall rules for Change requests to be implemented by 3rd party team on a weekly basis.Relocation of WAN connections from POPS to Data Centers.Act as U.K NTDA for the customer accounts that interacts with the LOCAL client on behalf of the Global Design and… Show more · Part of the Technical Design team that design, build and run for Cisco networks for T-Systems internal network and clients.Gives 3rd Level Network support for T-Systems and their Clients.Create request documents with firewall rules for Change requests to be implemented by 3rd party team on a weekly basis.Relocation of WAN connections from POPS to Data Centers.Act as U.K NTDA for the customer accounts that interacts with the LOCAL client on behalf of the Global Design and support teams. Upgraded WAN design for Customers.Upgrades WAN Concentrators to 9000 series of LANCOM at the two U.K Pop's.Design Install and support DATA Centre infrastructure for Clients.Support clients on behalf of LANCOM with their equipment and firmware issues.Part of the Lottery backbone connection design on behalf for Camelot connection.Part of Wireless motion detection POC. •Support clients at store level on LANCOM routers and switches and MPLS routers. Data Center rack move to new rack location.New Internet and VPN design for both Data Centers – Firewalls and Proxy.Migration of Cisco ACS ver 3.2 (Windows) to ACS ver 5.7 ( Unix on Cisco appliances).T-systems internal network RSA migration to VM. T-systems internal network DNS migration via VLAN extension to VM Data Centre.T-systems internal network JGC Data Centre closure.Design and implementation of new hosting areas for PQIT T-Systems internal in TSL Data Centers.T-systems internal network - Hatfield Office moving to Port security.T-systems internal network - new TSL Wireless network upgrade. Create and configure new Virtual LAN configuration for building access and CCTV.Cashless Vending - Facilities new network. Design and implement an new virtual network for the Cashless Vending equipment back to the cloud services.Milton Keynes UPS upgrade. Power down and Power up of all equipment in Comms room.Loop-back Address Standardization reconfiguration including ordering of new IP addresses. Show less

· Managed multi-customer Data Center network. Provided detailed level designs for customer requirements within the Data Centers local and Global Provided technical design support for corporate network as well as for customer networks within the Data Centers and Office locations Part of the IP-migration project for T-Systems to move into the current IP address ranges. Part of the team starting the new Data Center for T-Systems UK moving Current client servers to the… Show more · Managed multi-customer Data Center network. Provided detailed level designs for customer requirements within the Data Centers local and Global Provided technical design support for corporate network as well as for customer networks within the Data Centers and Office locations Part of the IP-migration project for T-Systems to move into the current IP address ranges. Part of the team starting the new Data Center for T-Systems UK moving Current client servers to the Data Center. Give technical support to Sales representatives. Performed DR tests for various customers. Put the Iron Mountain backup solution in place for the Data Center. Provided detailed level designs for customer requirements within the Data Centers. Provided capacity planning for all Data Centers. Project managed the power rectification project in the first Data Center suite. Project managed the Data Center CCTV installation and supporting it afterwards. Show less

· Received a top excellence award for the Windows XP rollout in Scotland as part of the best global implementation team.Part of the team working on a Request For Price for DimlerChrysler UK (DCUK) giving technical support Part of the team working on a Request For Price for O2 UK giving technical support Part of the team working on a Request For Price for ONE 2 ONE giving technical support Working with the project management, statement of work documentation and documentation of… Show more · Received a top excellence award for the Windows XP rollout in Scotland as part of the best global implementation team.Part of the team working on a Request For Price for DimlerChrysler UK (DCUK) giving technical support Part of the team working on a Request For Price for O2 UK giving technical support Part of the team working on a Request For Price for ONE 2 ONE giving technical support Working with the project management, statement of work documentation and documentation of the technical processes to be used by the Desktop onsite team for global client General Cologne Re Insurance company.Give technical onsite and remote support, image and hardware support to client the HENKEL group.Installed, configured VEGA for DimlerChrysler UK training centrum on customer site.Gave 3rd level support to the Desktop Service Support Team on a daily bases.Preconfigured AFRL printers, and supported installation remotely for DCUKPart of the team working on a Global design document for Airbus Germany, France and UK giving technical support and translating documentation to business English.Part of the team working on the midrange server and LAN support technical proposal for the global client General Cologne Re Insurance companyTransition Manager for the Client Vorwerk in the UK dealing with global company structure.Network support to Client Vorwerk in the UK.Part of the team working on the RWE-Innogy proposal working for desktop and midrange support documentation.Preparation of the AVAYA telephone system design for the internal use by T-Systems UK.Project management for DCUK Data Centre move at client Site in Milton Keynes.Preparation and oversee the technical power specification for the network rooms to improve resiliency at Milton Keynes.Done disaster recovery on the mail –Server at Milton Keynes.Part of the Bid team working on a due diligence project for the DimlerChrysler UK (DCUK) Show less

• Microsoft Exchange Engineer, Corporate Messaging Support Group at client - FIRST USA BANK in DE• Perform system backups and data recovery. • Troubleshoot network usage and Exchange 5.5 Server problems.• Resolve network and Internet communication problems on LAN and WAN • Resolve Replication problems on WINS, DNS and DHCP services.• Distinguish between application and system problems.• Upgrade users to Windows 2000 and Active Directory Domain.• Support computer/LAN… Show more • Microsoft Exchange Engineer, Corporate Messaging Support Group at client - FIRST USA BANK in DE• Perform system backups and data recovery. • Troubleshoot network usage and Exchange 5.5 Server problems.• Resolve network and Internet communication problems on LAN and WAN • Resolve Replication problems on WINS, DNS and DHCP services.• Distinguish between application and system problems.• Upgrade users to Windows 2000 and Active Directory Domain.• Support computer/LAN integration requirements as related to Hardware and Software Interconnects.• Perform Windows NT and Microsoft Exchange administration.• Add/remove users and Distribution Lists to the Exchange Servers.• Worked mainly as Postmaster (FUSA).• Support end users and ID Administrators with Outlook and Exchange• Provide remote telephone support.Environment: Dell PC’s, Windows 9x, Office 97, Office 2000, Dell PowerEdge 6100/6300 and COMPAQ ProLiant 3000/5000/6500 Servers with RAID 5, DLT 7000 tape streamers, WINDOWS NT ver.4 Server on a Trusting Domain, IIS 4, Exchange 5.5, BACKUPEXEC 8.5, McAfee server edition anti-virus software, DNS, DHCP, WINS, TCP/IP, 3com Hub’s, VPN, Cisco switches/Routers connecting to WAN and Internet connection via firewall to ISP. Network HP LaserJet printer, HP DeskJet printers and HP Scan Jet.• In-house support • Troubleshoot network usage and computer peripherals• Resolve network communication problems.• Provide support for PC’s and application software.• Support end users on internally used applications and provide remote telephone support. Show less

System Support Group• Install and maintain network hardware and software and oversee network security.• Distribute software upgrades and patches.• Troubleshoot network usage and computer peripherals and nodes.• Install new users and new applications.• Resolve network communication problems.• Provide support for PC’s and application software.• Support end users on internally used applications and provide remote telephone support.• Troubleshoot complex software… Show more System Support Group• Install and maintain network hardware and software and oversee network security.• Distribute software upgrades and patches.• Troubleshoot network usage and computer peripherals and nodes.• Install new users and new applications.• Resolve network communication problems.• Provide support for PC’s and application software.• Support end users on internally used applications and provide remote telephone support.• Troubleshoot complex software problems and provide solutions.• Support computer/LAN integration requirements as related to Hardware and Software Interconnects. Environment: HP, COMPAQ PC’s, Windows98, Office 97, Office 2000, WINDOWS NT ver.4 Server, IIS ver.4, SQL Server 7, TCP/IP, 3Com Hub, T1 Lines, VPN. Show less

· 1. October 1999 – March 2000: SOMCHEM, Cape Town, South Africa.Project leader, Network Support Group2. April 1999 – October 1999: SOEKOR E and P, Cape Town, South Africa.Senior Network Engineer, Network Support Group.3. April 1999-March 2000: CSSIR, Cape Town, South Africa. Senior Network Support Engineer, Network Support Group.4. April 1999 – March 2000: Ariel Technologies, Cape Town, South Africa.Senior Network Support Engineer, Network Support Group5. March… Show more · 1. October 1999 – March 2000: SOMCHEM, Cape Town, South Africa.Project leader, Network Support Group2. April 1999 – October 1999: SOEKOR E and P, Cape Town, South Africa.Senior Network Engineer, Network Support Group.3. April 1999-March 2000: CSSIR, Cape Town, South Africa. Senior Network Support Engineer, Network Support Group.4. April 1999 – March 2000: Ariel Technologies, Cape Town, South Africa.Senior Network Support Engineer, Network Support Group5. March 1996 – March 1999: NAMDEB Diamond Corporation (Pty) LTD, Oranjemund, Namibia. Client Consultant and Project Leader, Network Support Group6. March 1996 – March 1999: ROSHPINA ZINC MINE, Namibia.Secondary Support Engineer, Network Support Group.7. March 1996 – March 1999: DE BEERS Diamond Corporation (Pty) LTD, Kleinzee, South Africa. Secondary Support Engineer, Network Support Group.8 .July 1995 – March 1996: Spartan Computers, Johannesburg, South Africa.Support field Engineer, Support Group.9. August 1995 – March 1996: CHUBB ELECTRONIC SECURITY, Johannesburg, South Africa.Support field Engineer, Support Group10. August 1995 – March 1996: ARMED RESPONSE, Johannesburg, South Africa.Support field Engineer, Support Group.11. August 1995 – March 1996: Nature Conservation of South Africa, MidRand, South Africa.Support field Engineer, Support Group Show less

· 1. November 1995: CSSIR, Cape Town, South Africa.Senior Network Technician, Network Group.2. June 1994 – July 1995: PROTEA ASSURANCE CO LTD, Pretoria, South Africa.Senior Network Technician, Network Group.3. June 1994 – July 1995: SAMCOR, Silverton, South Africa. Senior Network Technician, Network Group.4. June 1994 – July 1995: SUNKORP Senior Network Technician, Network Group5.February 1994 – July 1995: Standard Bank Branches, East Rand and Pretoria, South… Show more · 1. November 1995: CSSIR, Cape Town, South Africa.Senior Network Technician, Network Group.2. June 1994 – July 1995: PROTEA ASSURANCE CO LTD, Pretoria, South Africa.Senior Network Technician, Network Group.3. June 1994 – July 1995: SAMCOR, Silverton, South Africa. Senior Network Technician, Network Group.4. June 1994 – July 1995: SUNKORP Senior Network Technician, Network Group5.February 1994 – July 1995: Standard Bank Branches, East Rand and Pretoria, South Africa.Senior Network Technician, Network Group6.February 1994 – July 1995: CSSIR Pretoria Network Technician, Network Group.7. July 1993 – July 1995: HighVeld Steel, Witbank, South Africa. Senior Network Technician, Network Group8. December 1989 – November 1994: Nedbank and Permanent Bank Branches, Pretoria, South Africa.Network Technician, Network Group Show less

· Support Netbank and Permanent Bank Branches on ATM , printers, teller terminals, touch screen terminals, network and frontend processors .

· Maintenance on GCA Radar terminals and Radar equipment. Maintenance on VAX 11/785 and Peripherals.

· Maintenance and installation on S8M and F8M Exchange equipment and Cross Point 24, 1000 Line Movable Telephone Exchange equipment, testing of Trunk line switching equipment and Register and Routing equipment.