Nic Polyblank Email & Phone Number

Australia

Perth, Western Australia, Australia

Provide positive revenue leadership, innovative ideas and revenue strategy to position RAC Tourism Assets for success.

Western Australia, Australia

Perth, Australia

Managing the operations across Hotel Front Desk, Crystal Club Front Desk and Bell Services teams.

Perth, Australia

Monkey Mia Dolphin Resort, Denham, Western Australia

• Rebranded as one of the first RAC Parks and Resorts in September 2015, this role continues to offer me a wide scope of experience, giving me the chance to fully develop my own systems and procedures and refine my team.
• Ensuring company systems and procedures were adhered to and reporting to a head office management team on a regular basis.
• Assist in the… Show more Rebranded as one of the first RAC Parks and Resorts in September 2015, this role continues to offer me a wide scope of experience, giving me the chance to fully develop my own systems and.
• Assist in the development of the resort budget for both short and long term goal setting.
• Ensure an achievable business plan is in place across all departments to achieve annual budgets.
• Manage rooms revenue through the control of rates, inventory management, dynamic pricing and travel agent allotments at Monkey Mia Dolphin Resort and other RAC properties

Manchester, United Kingdom

• I was part of the pre-opening team at Hilton Manchester Deansgate, initially as the Guest Relations Manager. I was promoted in early 2007 after completing a Leadership at Hilton training programme to the Assistant.
• Co-managed and trained a team of 35, with 4 departmental supervisors across Front… Show more I was part of the pre-opening team at Hilton Manchester Deansgate, initially as the Guest Relations Manager. I was promoted.
• Co-managed and trained a team of 35, with 4 departmental supervisors across Front Desk, Concierge, Switchboard, Executive Lounge and Valet.
• Attended Hilton Leaders course as part of my personal development plan.
• Put together and implemented a business proposal for valet parking, focusing on driving new revenue for the hotel.
• Performed duty manager shifts 4-5 days per week, took pride in smooth running of the hotel during my shifts, ensuring my presence in the lobby and food service areas.

Manchester, United Kingdom

Carlisle, United Kingdom

• Part of the Hilton Group this position was at LivingWell Health Clubs. This was my first Management role following 2 years as a Sales Advisor in the same team. I learned quickly how to motivate my team but also.
• Increased membership numbers by 10% over a six-month period in 2005. (2800 – 3100 members)
• Produced reports and presented to… Show more Part of the Hilton Group this position was at LivingWell Health Clubs. This was my first Management role following 2 years as a Sales Advisor in the same team. I learned.
• Produced reports and presented to senior management and peers in order to ensure our entire team was focussed on one goal and had a common direction.
• Recruited, coached, mentored and developed a sales team of 3 focusing on personal development and personal goal setting.
• Performed outreach tasks to generate revenue and leads

Revenue Management

A Levels, Information Communication Technology

B) and Drama (B) AS Levels in Italian (D) and Media Studies (C