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Nicola Cunningham Email & Phone Number
Head of Member Experience
at
WineSpark
1 work email found
@winespark.com
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Who is Nicola Cunningham? Overview
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Quick answer
Nicola Cunningham is listed as Head of Member Experience at WineSpark, a with 3 employees, based in Ireland. AeroLeads shows a work email signal at winespark.com and a matched LinkedIn profile for Nicola Cunningham.
Nicola Cunningham previously worked as Head of Membership at Winespark and Customer Support Advisor at Productboard. Nicola Cunningham holds Ba (Hons), English Literature And French from University College Dublin.
Company email context
Email format at WineSpark
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{first}.{last}@winespark.com
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Profile bio
About Nicola Cunningham
A tenured customer experience agent with extensive experience in a fast growing start up. Founding member of the Slack Dublin office, first employee in Lovin Dublin and first marketing hire of Linked Finance. I have a vast range of experience from nurturing communities to customer experience, project and product management to client services. I've overseen projects from early stage conception to completion working in both a startups and well established sites with a wide range of clients.
Listed skills include French, Seo, Customer Relations, Google Adwords, and 13 others.
Current workplace
Nicola Cunningham's current company
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Winespark
8 roles
Nicola Cunningham work experience
A career timeline built from the work history available for this profile.
Head Of Membership
Current
Nov 2023 - Present
Customer Support Advisor
May 2022 - Aug 2023
Customer Experience
✍️ Provide predictably excellent customer experience for all customers via Zendesk and Twitter.💰 Have worked on a variety of teams from Desktop, Marketing to Enterprise. Currently working on the Money team.🗣 Worked as Twitter EMEA point of contact.🚨 Piloted the CE Incident Process, became CE Incident Communicator to effectively communicate internally and externally during incidents.🎉 Organised internal and external events (EMEA Social Committee and Dub Women’s ERG events)… Show more ✍️ Provide predictably excellent customer experience for all customers via Zendesk and Twitter.💰 Have worked on a variety of teams from Desktop, Marketing to Enterprise. Currently working on the Money team.🗣 Worked as Twitter EMEA point of contact.🚨 Piloted the CE Incident Process, became CE Incident Communicator to effectively communicate internally and externally during incidents.🎉 Organised internal and external events (EMEA Social Committee and Dub Women’s ERG events) and composed communications for each. Show less
Jun 2015 - Jun 2022
Enterprise Lead
🔐 Provided premium customer support to Slack's largest clients.🔎 QA for the first version of Slack Enterprise Grid.
Aug 2017 - Jul 2018
Community Manager
Defined and led social media strategy for Linked Finance.Created content for social media, the company blog, and all outbound marketing communication.Conducted market research on borrowers and lenders.Managed monthly advertising budget across all platforms. Co-ordinated all marketing and sales events.
Feb 2015 - May 2015
Community Manager
Grew the Lovin Dublin community from 11,000 members to over 100,000 in under 12 months. Responsible for all social media monitoring and engagement, analytics, content management and liaising with development to ensure the growth of the site and community.
Nov 2013 - Dec 2014
Community Services
Ireland’s largest online community with over 700,000 registered members. Winner of Best Discussion Forum in the 2012 Web Awards.Managed communications internally and externally including the Talk To forums, an online customer service channel. My role involved engaging with and managing the needs and expectations of members and clients as well as the Boards.ie Moderators and Administrators, a team of over 700 volunteers. Moderated forums alongside admins. Presided in dispute… Show more Ireland’s largest online community with over 700,000 registered members. Winner of Best Discussion Forum in the 2012 Web Awards.Managed communications internally and externally including the Talk To forums, an online customer service channel. My role involved engaging with and managing the needs and expectations of members and clients as well as the Boards.ie Moderators and Administrators, a team of over 700 volunteers. Moderated forums alongside admins. Presided in dispute resolutions.Helped formulate and communicate policy for at risk users.Advocated for the needs of the community. Gathered product feedback for the Engineering team. Worked closely with the Sales team to package advertising and community engagement options to clients. Show less
Oct 2011 - Nov 2013
1 education record
Nicola Cunningham education
FAQ
Frequently asked questions about Nicola Cunningham
Quick answers generated from the profile data available on this page.
What company does Nicola Cunningham work for?
Nicola Cunningham works for WineSpark.
What is Nicola Cunningham's role at WineSpark?
Nicola Cunningham is listed as Head of Member Experience at WineSpark.
What is Nicola Cunningham's email address?
AeroLeads has found 1 work email signal at @winespark.com for Nicola Cunningham at WineSpark.
Where is Nicola Cunningham based?
Nicola Cunningham is based in Ireland while working with WineSpark.
What companies has Nicola Cunningham worked for?
Nicola Cunningham has worked for Winespark, Productboard, Slack Technologies, Inc, Slack, and Linked Finance.
How can I contact Nicola Cunningham?
You can use AeroLeads to view verified contact signals for Nicola Cunningham at WineSpark, including work email, phone, and LinkedIn data when available.
What schools did Nicola Cunningham attend?
Nicola Cunningham holds Ba (Hons), English Literature And French from University College Dublin.
What skills is Nicola Cunningham known for?
Nicola Cunningham is listed with skills including French, Seo, Customer Relations, Google Adwords, Google Analytics, Visual Merchandising, Campaign Creation, and Client Communications.
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