Growth-focused professional with extensive experience in leading retail business, human resource, and cross-functional teams for high-growth organisations. Proven success in providing training to a diverse set of teams, achieving challenging business objective and maximum customer satisfaction. Expert at developing and leading CRM campaigns. A solid history of exceeding sales targets, minimizing costs, maximizing profit, and achieving operational excellence whilst consistently maintaining excellent customer service standards. Recognised for promoting effective governance and positive change that improved efficiency, revenues, and cost savings. Success in increasing the company’s share in a highly competitive market environment by developing customer-centric strategies. Currently I am looking to join a company where I will be surrounded by like-minded individuals who strive to break records and deliver excellence. I can be contacted directly via my LinkedIn profile.Additional experience Personal Shopper and Department Supervisor at HARVEY NICHOLS, as Store Manager and Sales Assistant at Motivi, as Assistant Store Manager at Debenhams