Nicolas Miller Email & Phone Number

Kansas City, Mo, Us

Kansas City, Mo, Us

Overland Park, Kansas, United States

Overland Park, Kansas, United States

-Proficient in conducting in-depth keyword research tailored to local markets, skillfully identifying pertinent search terms. Successfully optimizing listing categories to align with these keywords, bolstering visibility and attracting qualified local traffic to drive business growth.-Strong analytical skills with experience in monitoring and analyzing local search performance metrics, such as local rankings, website traffic, and conversion rates, to identify areas for improvement and drive continuous optimization efforts.-Effective in partner-facing meetings, collaborating with cross-functional product teams, and leveraging knowledge of various search engines, including Google, Bing, Yelp, and Apple, to develop comprehensive local SEO strategies that drive business growth and enhance online visibility across multiple platforms.

Liberty, Missouri, United States

-Assist in the development and implementation of customer service policies and procedures, improving the efficiency of the department.-Train and mentored new service employees, ensuring they were well-equipped to deliver exceptional service.-Conduct regular performance evaluations and provide constructive feedback to team members to enhance their skills.-Collaborate with the team members to gather customer feedback and insights to improve services.-Manage and resolve escalated customer complaints, finding creative solutions to meet customer needs.-Maintain a deep understanding of the company's products and services, staying updated on industry trends and competitors.

Liberty, Missouri, United States

-Assist in the training of new staff members regarding restaurant protocols, safe and proper food handling procedures, and service expectations.-Accurately record orders and work with kitchen staff to serve drinks and food that exceeds expectations.-Maintain a positive attitude and relationship with customers and coworkers in order to keep a positive atmosphere.-Keep up with consistently updating computer programs in order to efficiently and effectively serve customers.-Able to multitask quickly and accurately in order to complete tasks throughout the duration of shifts.

Kansas City, Missouri, United States

-Assist Lead Supervisors, Assistant Managers, and Store Managers.-Utilize customer service skills, sales techniques, and product knowledge to connect customers with the right product and drive sales.-Maintain knowledge of various store departments and operate a cash register for regular transactions, perform shipping and receiving duties, stock the floor and develop personal customer relationships via clienteling and customer outreach.-Meet daily, weekly, and quarterly personal sales goals and teamwork goals for the store as a whole.-Assist with loss prevention efforts by providing proactive customer service.

Bachelor Of Science In Business Administration - Bsba, Digital Marketing

Summa Cum Laude, All 4 Year Dean’s List Student, GPA: 3.917 Department Honors: Marketing

Education record

Activities and Societies: National Honor's Society, FBLA, Student Council, Yearbook, All School Plays, and Manager of Basketball.