Senior Business Analyst
CurrentCurrently, I am serving as a Senior Business Analyst at the City of Charles Sturt. In this role, I work collaboratively with a diverse range of stakeholders and subject matter experts to elicit, document, and communicate complex business needs to the IT team and information system vendors. I focus on identifying and implementing innovative technological and business solutions and maintaining effective relationships with staff and external service providers. My responsibilities extend to project scoping, cost-benefit analysis, problem identification, and the development and implementation of information services policies and procedures.