⭐ Welcome to my profile, Star!🎯 Spanning more than 8 years, I’ve exceptional experience in customer support, sales and administrative roles and I always go above and beyond what’s expected of me. 🧠"THIS IS NOT MY JOB" or "I CANNOT DO THIS" isn't in my dictionary!💫 I have mastered different CRM softwares like Zendesk, Salesforce and Smartassist. I have also mastered tools like Trello and Jira crucial for teamwork. As a CS and sales rep at Maharaja's, I helped design a new sales strategy to seamlessly upsell customers and consistently deliver value. In my prior role as a CSR at Teleperformance and currently at UnoApp(Canada) based SaaS co., I have gained extensive experience across several facets of customer service, including: • Managing sensitive customer information, • Understanding Company's core products,• Troubleshooting on Call,• Crafting unique Emails for every customer and providing Chat support,• Tracking VOC in different CRM softwares,• Providing personalized support,• Delivering a great customer experience and consistently producing results at a high level, resolving more than 50 tickets per day.🤝 Among my peers, I’m known for being approachable, personable, patient, results driven and a GO TO person:)👣 I started my career as a teacher and have 2 years of exp. in teaching and management. I was awarded as The best teacher of the Year and was promoted as an Administrator within a year. I thrive to give my 💯 in whichever role I play! 👊 I strongly believe:**The day you stop learning, You start dying!**>> I am someone who is always curious and has questions. I do not like to be stagnant or I can say rigid, and want to learn and grow in every possible direction! Mistakes are part of learning and are perfectly fine if you are mindful enough to not repeat them. Life can be a rollercoaster but it's okay if it's ascending 📈 AGREE.?At Last, **It's not about the Roles that we play, It's always about the Goals that we achieve...**