I am a Technical Program Manager with the Amazon CloudTune team. I will be working with the Capacity Management and Assurance team within Amazon CloudTune organization.

• Analyzed S3 Glacier’s annual capacity plan to strategize hardware landings across Glacier’s 4 major data centers• Identified and communicated risks in 2023 infrastructure plan to drive business decisions 3-6 months prior to execution• Evaluated and analyzed impact on Glacier’s 5-year infrastructure plan by designing strategy models in Excel for existing and new regions• Single-threaded owner for proposing and building automation plans for Glacier’s storage management process, saving 3 hours of manual analysis• Collaborated with engineers and TPMs to propose performance solutions for existing libraries leading to 8% improvement in storage I/O performance• Identified process improvements with multiple SDMs while leading Glacier’s 2023 Operational Planning(OP) cycle to improve compute costs

I work as a Business Analyst, Product manager and Scrum Master for client projects at Evoke Technologies. • Analyzed and captured business and technical requirements for 3 major clients with multiple stakeholders in manufacturing, pharmaceutical and real estate industry for 2 years• Managed and delivered 10 successful Production releases for multiple projects including Project planning, resource management, technical execution, Sprint planning and delivery of projects throughout the complete SDLC process• Communicate and collaborate on a monthly average of 80 hours with multiple business stakeholders to gather business and technical requirements for providing optimal technical solutions• Single authoritative source for product direction to the development team in India• Increased the number of newly registered users by 150% with the new redesigned auction site for a real estate client• Reduced manual work delays for manufacturing clients by 120 hours on average per year• Enhanced performance of application by 90% by recommending SLAs using MySql DB and DBeaver tool• Reduced training time by 50% by documenting UAT test cases and user guides for multiple web applications• Conduct meetings with yearly average of 960 hours to collaborate with business owners, UX designers, UI and backend developers to align and deliver the applications as per business requirements• Collaborated with Biopharmaceutical company to provide technical solutions reducing 50% communication effort for 15 global sites

VNDLY is a next-generation technology platform and marketplace designed for hiring managers at large corporations and vendor account management teams to come together on a common platform for end-to-end contractor recruiting, on-boarding, and full lifecycle management.While working as a project manager, I managed multiple clients for VNDLY and helped the company to enhance our customer relationships and expand our client base! My multiple roles at Vndly include project manager, product manager and trainer for clients! • Enhanced Vndly’s marketing strategy by designing and documenting help guides on Confluence for 5 of their potential and existing clients• Scheduled around 240 hours in a year with Vndly’s executives to strategize and implement business development plans• Successfully managed and delivered end-to end customized agile implementations for multiple clients in one month, generating 10% increase in overall revenue• Improved change management process by developing project road-maps using Jira, Microsoft Project and Excel as a Product Owner at Vndly• Successfully managed and delivered end-to end customized agile implementations for Vndly’s first three clients in one month, generating 10% revenue increase• Proposed enhancements for Vndly’s customer help service to improve application experience for new users, leading to 60% increase in overall customer satisfaction• Administered application demo sessions and developed hands-on training for multiple clients, saving 40% of client’s overall training expenses and time• Worked with the President and CEO to strategize and implement business development plans• Collaborated with stakeholders and cross-functional teams to deliver agile projects based on client’s requirements

• Recommended business process improvements to reduce operational costs by 8%, saving up to £200,000 for a leading UK bank • Designed and enhanced SQL queries to optimize database system and minimize redundancy to enrich customer experience• Managed global and cross-functional team of 12 members to create and deliver KPIs with 65% increase in customer satisfaction• Mentored a junior team of 21 to transfer the project knowledge reducing hand-over time by over 25%• Budgeted contract-based projects relevant to client business expansion

• Conceptualized and engineered business requirements to improve performance of banking application by 35%• Steered a project end-to-end following Software Development Life Cycle (SDLC) process, planned and prioritized tasks to meet milestones on time• Translated business needs into technical documents (using Microsoft Office) reducing stakeholders’ review time by 50%