Nidal Arfany Email and Phone Number

Al Tayer Company (Giorgio Armani, Emporio Armani, Armani Junior, Armani Exchange, Coach - Luxury)• Achieve excellent standards of customer service in the department bydirecting and coaching the sales team, and leading by example on theshop floor• Analyze sales data to maximize sales on day to day basis• Resolve customer complaints effectively, either by dealing with thempersonally or escalate the issue to line manager• Ensure that the standards of grooming, presentation and professionalconduct are set and maintained• Motivate team members to achieve shared goals and acknowledge teamand individual successes• Ensure all new starters are inducted into the department team• Ensure all department staff are trained on all aspects of the department inliaison with the store manager• Monitor the stock in the department and inform the store manager of anydepleting stocks, stock lose to take corrective action• Ensure the department is merchandised commercially and visually as perthe guidelines provided by the brand• Maintain high standards of housekeeping with regards to the sales floor,fitting rooms and stock areas• Comply with all company policies and procedures including refund andexchange policy, security, health and safety

( Come As You Are ), Multi-brand store:• Assist the Store Manager in planning and implementing strategies to attractcustomers• Coordinate daily customer service operations (e.g. sales processes, ordersand payments)• Track the progress of weekly, monthly, quarterly and annual objectives• Supervise and motivate staff to perform their best• Coach and support new and existing Sales Associates• Conduct regular audits to ensure the store is functionable and presentable• Handle complaints from customers