Nosa Ken Idemudia Email & Phone Number

London, United Kingdom

Currently looking for new opportunity in housing management

London, United Kingdom

Provision and Managing affordable housing stock for Local authorities and proviate sectorsExperienced housing management officer with special interest in Tenancy Management, including Lettings, Void control, Rent and Rent Arrears management, Advise on Welfare Benefits, Repairs and proficient in customer relation management systems (CRM).• Managed a portfolio of 400 properties• Responsible for acquiring private rented accommodations for the use of the councils private sector leasing… Show more Provision and Managing affordable housing stock for Local authorities and proviate sectorsExperienced housing management officer with special interest in Tenancy Management, including Lettings, Void control, Rent and Rent Arrears management, Advise on Welfare Benefits, Repairs and proficient in customer relation management systems (CRM).• Managed a portfolio of 400 properties• Responsible for acquiring private rented accommodations for the use of the councils private sector leasing scheme, AST (Assured Short hold Tenancy)• Provided effective allocation and lettings service to tenants• Signing up and visiting tenants on a regular basis and ensuring that tenancy conditions are met• Carried out property inspections to ensure the council’s minimum property standard specification were met• Dealt with complaints via the telephone, in person or if necessary visiting the property and ensured the complaint was investigated, resolved and closed within the set corporate timescale• Provided a professional response to solicitors correspondence and members enquiries • Conducted tenant interviews to investigate breach of tenancies and issuing verbal and/or written warnings where necessary • Responsible for the hand back of end of lease properties to landlords • Worked closely with tenants and Leaseholders ensuring that rental and service charge income are maximised• Ensured a programme of health and safety policies are in place and are carried out• Worked closely with Local Authorities Central Allocations for tenant nomination • Collaborate with contractors to deal with empty properties and ensure prompt turnaround.• Liaised with tenants and clients to resolve allegations of anti-social behaviour (ASB)Major Achievements• Completed void turnaround within two weeks target and on budget• Team up with income officer and reduce rent arrears by 5%• Successfully introduced mobile working device and this improved productivity Show less

London, United Kingdom

Responsible for providing day-to-day specialist housing management service for customers with identified special needs. Liaising with specialist agencies and care providers. Providing the main point of local contact with tenants• Carried out accompanied viewings and signing of new tenancies ensuring all necessary documentation and records are produced• Advising new tenants of the provisions of the tenancy agreement, local facilities and the proper use of appliances and… Show more Responsible for providing day-to-day specialist housing management service for customers with identified special needs. Liaising with specialist agencies and care providers. Providing the main point of local contact with tenants• Carried out accompanied viewings and signing of new tenancies ensuring all necessary documentation and records are produced• Advising new tenants of the provisions of the tenancy agreement, local facilities and the proper use of appliances and installations• Issuing orders for routine repair work in accordance with Council procedures including pre and post inspections and the checking of invoices • Produce monthly core void reports for management reporting. Investigate and respond promptly to allegations of anti-social behaviour (ASB) and the ongoing monitoring of cases• Ensuring that rental and service charge income are maximised. Attend court and prepare court papers for rent arrear cases. • Signpost residents to receive the right level of welfare benefits and support for their situation.• Maintain administrative systems and databases, processes and accurate records • Conducted tenant interviews to investigate breach of tenancies and issuing verbal and/or written warnings where necessary Major Achievements• Achieved priority void targets and delivered essential KPIs • Worked as part of income team to reduce rent arrears by over 5% • Delivered brilliant customer service and given Manager Award Show less

England

• Responsible for marketing and selling resale shared ownership homes.• Organised and attend open days for the sales of specific new build schemes, including weekend and evening events. • I promote and market Amicushorizon resalse and new home at home exhibition and property websites• Arranged and attended final handover of properties. • Provide advice and support to prospective home owners and leaseholders on variety of housing related issues including obtaining mortgage, legal… Show more • Responsible for marketing and selling resale shared ownership homes.• Organised and attend open days for the sales of specific new build schemes, including weekend and evening events. • I promote and market Amicushorizon resalse and new home at home exhibition and property websites• Arranged and attended final handover of properties. • Provide advice and support to prospective home owners and leaseholders on variety of housing related issues including obtaining mortgage, legal and sales as well as lease conditions.• Processed applicants application for eligibility and affordability using set criteria• Prepared reports on scheme progress and operate sales progress monitoring systems. • Assised purchasers through the sale and conveyance progress, including dealing with solicitors enquires and Independent Financial Advisors• Arranged appointments for valuation officers and purchaser's agents to survey propertiesMajor Achievements• Achieved sales of 15 shared homes apartments in 4 weeks’ with a turnover of £3.5 m• Complemented for giving the best pitch at open day exhibition for new home • Organise internal and external marketing events ensuring sales opportunities are maximised Show less

London, United Kingdom

Responsible for tenancy management of 300 tenants providing generic housing management service, working with multi-agencies partners.• Responsible for signing up and visiting tenants on a regular basis. • Carrying out pre-void inspections and ensuring the prompt turnaround of vacant properties within the agreed service standards.• Investigate and responded promptly to allegations of antisocial behaviour (ASB) and the ongoing monitoring of cases.• Attended court for rent arrears… Show more Responsible for tenancy management of 300 tenants providing generic housing management service, working with multi-agencies partners.• Responsible for signing up and visiting tenants on a regular basis. • Carrying out pre-void inspections and ensuring the prompt turnaround of vacant properties within the agreed service standards.• Investigate and responded promptly to allegations of antisocial behaviour (ASB) and the ongoing monitoring of cases.• Attended court for rent arrears cases and prepared court papers• Worked with income team in ensuring rental and service charge income was maximised. • Advised tenants on a range of issues such as housing management issues and Housing benefits• Issued orders for routine repair work in accordance with Association procedures including pre and post inspections.Major Achievements• Reduced voids servicing time from 14 to 7days• Collaborate effectively with Housing Benefit office maximise rental income• Worked with Approved contractor and saved over £10,000 on routine repairs Show less