Nidhi D. Email & Phone Number

Toronto, Ontario, Canada

Canada

- Established and maintained strategic partnerships with B2B clients, venue partners, and global suppliers, resulting in achieving sales target and better industry relationships. - Identified and pursued new revenue expansion opportunities and maintained sales pipeline, managed budgets for business development & developing value propositions.- Developed.

Toronto, Ontario, Canada

- Delivered outstanding customer service to 200+ patrons daily, achieving an average 93% customer satisfaction rating. - Learnt and adopted all SOPs related to the role and any new initiatives, resulting in 90% improvement in operation of all distribution channels.- Clearly communicated policies, procedures and services offered by the restaurant with.

Doha, Qatar

• Delivered World-Class Service by cultivating and maintaining relationships with customers and coworkers, resulting in a 97% satisfaction rate. - Exercised initiative by accurately handling multiple tasks simultaneously.
• Won the award for ‘Best Candidate’ in Training based on performance indicators such as class participation, individual performance, helping peers, etc.
• Received 5 appreciation letters for attention to detail and exceptional onboard performance based on feedback from supervisors (quarterly) and customers.

India

- Developed innovative SEO strategies & Web content for travel industry to generate new ideas every 2 weeks, resulting in increased traffic by 10%. - Evaluated user accessibility across digital platforms improving accuracy rate by 50%. - Analyzed data from Google Analytics reports monthly providing creative solutions that resulted in 10% reduction on.

New Delhi, Delhi, India

- Coordinated quotes from external vendors including photography / video, catering and audio-visual needs.- Proposed creative ways to resolve issues faced during initial customer interactions, leading to a satisfaction score increase from 75%-95% in 3 months. - Planned, arranged, organized, and executed events while exceeding client/customer expectations..

Ontario Graduate Certificate In Global Business Management, Business

Dean's list for all semesters | Graduated with Honors Key Courses: Computer Analytical Skills, Quantitative Methods for Management, Human.

Social Media Marketing Specialization, Marketing

Key Learnings: Identify keywords, hashtags, influencers, forums, and virtual communities | Write filter & focus blog | Create and maintain.

Bachelor Of Commerce - Bcom, Business/Commerce, General

Key Courses: Business Studies, Accounting, Micro Economics, Business Law, Business management, Business Organization, Fundamentals of.