• Providing administrative support to the business and the People & Culture team, including records management, preparation and distribution of reports, filing & correspondence utilizing Microsoft Office Suite and Document Scanning Software.• Generating a few basic MYOB reports.• Developing and implementing compliance policies and procedures.• Providing support in the day-to-day operations of the business by being proficient in database management and all-round administration support.• Attending calls & Responsible for managing employees’ unplanned leaves such as sick leaves or any emergency leaves & fill back the rosters according to the shift replacement procedure of REGIS.• Roaster generation & publishing.• Working on both Regis and government software portals & applications such as Time Target, Webex, Procura, Staff Central Agency portal, CISCO, Staffing Service-Desk ticketing portal to action referrals whilst providing clear communication to 70+ Regis Aged Care facilities & Home cares across all over Australia.

• Outsourcing & Recruitment: Efficiently managed end to end recruitment cycle for new staff (Preparing Job Posting- Sourcing Talent - Screening Resumes - Selecting - Hiring - Onboarding) ensuring timely hiring and onboarding procedures leveraging Applicant Tracking Systems, Workforce Management Software. and Microsoft Excel for analysis. • Induction & On-boarding: Conducted new employees' induction & on-boarding programmes and completed their documentation, employment contracts (Offer letters, Employment contracts, Appointment letters, Job Descriptions, HR Policies & Compliances) related joining formalities as well as taking care of exit procedure.• Documentation and Compliance Management: Maintained accurate employee records, generated detailed HR reports as needed and ensured compliance with regulations using HRIS and Document Management Software viz. ARSWIN, PAYPOINT.• Training Program Development: Assisted in developing and implementing training programs, increasing employee satisfaction, with proficiency in Learning Management Systems as well as Power point presentation. • Payroll & Salary Administration: When required, assisted with payroll processing, maintained accurate payroll records, and resolved employees’ salary & wages related inquiries.• Communication and Coordination: Effectively coordinated meetings, events, and responded to inquiries, utilizing Outlook and Zendesk for communication.• Collaborated with department heads to streamline administrative processes, leading to improvement in workflow efficiency. (Tools used: Project Management Software, Microsoft Teams for collaboration)• Calculated Key Performance Indicators to ensure successful HR Strategies. Recorded MoM. • Monitored internal HR databases and support the continuous improvement of HR processes and work practices.• Improved office efficiency by effectively managing strong internal communications and correspondence. Liaising between Employees and Top Management.

Achievers is a global outsourcing company providing solutions that drive business growth while reducing costs. We have outsourcing capabilities in recruitment & staffing, software development and digital marketing.