-Build relationships with global clients and distributors.-Provide end-to-end logistics support for seamless delivery.-Drive sales growth while maintaining ethical and environmental standards.-Participate in decision making and strategy for growth and sales of premium essential oils products.

- Managed the operations team (Logistics, Pharmacovigilance, Finance, and Accounting) to ensure efficient daily operations, task prioritization, and long-term planning.- Conducted HR discussions related to performance reviews, growth opportunities, and other HR matters for the operations team.- Posted job openings, conducted phone, virtual, and in-person interviews, hired new employees, and served as the main point of contact for onboarding support.- Streamlined several internal processes to enhance efficiency.- Reconciled inventory and conducted forecasting.- Acted as the contingency for all operations-related tasks.- Participated in strategy discussions with upper management regarding organizational goals.- Assisted the company and other functional teams with troubleshooting to address and resolve issues.- Implemented and coordinated several cross-functional projects.

- Analyzed trends and results related to sales, operations, target customer groups, and products.- Led the project to implement standardized data matrix barcodes on all products.- Conducted inventory reconciliation and forecasting.- Served as the backup for regular sales and pharmacovigilance reporting.- Trained a Finance Accounting Associate in reporting and reconciliation tasks.- Presented and participated in quarterly sales strategy meetings to set and review goals.

- Generated daily, weekly, and monthly reports to support project coordination and decision-making.- Conducted inventory reconciliation and monitored inventory levels.- Assisted with packaging activities.- Analyzed monthly, quarterly, and annual data to evaluate company performance.- Established data entry protocols in the CRM and trained team members on these standards.- Provided support for various tasks as needed.

-Information Desk Clerk: Provided customer service to university students and visitors, answered queries over the phone and first drop off point for lost and found items.-Study Room Desk Clerk: Managed study hall (occupancy: 65-70 students), managed availability of 6 study rooms, ensured quiet atmosphere.-Recreation Room Desk Clerk: Rented gaming and recreation equipment to university students, operated cash register and recorded cash flow.