Worked on Microsoft SharePoint online & Exchange OnlineAssignment of proper permission levels for all users of the Site collection, site, sub- site, document library and at file level Sharing of Site, Document libraries, Lists with External users Running SharePoint Online PowerShell Commands, CSOM Scripts in SharePoint Online Management Shell and Windows PowerShell. Handling issues related SharePoint online sites and OneDrive for Business App sync issues. Training and supporting the business users in their day to day involvement in SharePoint sites. For instance uploading a document, starting an approval workflow etc. Helping clients on issues related to Storage allocation on SharePoint Online site. Perform tests to reproduce customer issues and scenarios to classify them as bugs or configuration issues. Setting alerts on Document libraries, Lists and pages. Assigning licenses to Users in Office 365. Handled Issues related to Data Management, Metadata, Workflows, Search, Navigation, Permissions Management, OneDrive for Business, Web Parts, Migration and Upgradation. Build daily report for the team to show the analysis\Improvement in terms of different parameters imposed by client. As senior engineer also handled the escalations on the team level and do the technical recovery for team members and identifies the root cause and explain the technicalities.