Nidhi Patel Email & Phone Number

Edmonton, AB, CA

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

• Responsible for collecting 0 months delinquent account up to 6 months delinquent
• Listened to customers and negotiated solutions that met creditor and debtor needs.
• Arranged for repayment or established repayment schedules based on customers' financial situations.
• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Achieve and succeed daily and monthly revenue targets.
• Prevented impending loss and… Show more

Edmonton, Alberta, Canada

• Process PC financial MasterCard and PC money account applications for new customers, setting credit limits and terms of service according to customer credit and background
• Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
• Greeting and acknowledging all customers in friendly, professional manner and provide quick responsive customer service
• Fostered lasting relationships with customers through effective communication… Show more
• Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
• Implemented credit card account maintenance procedures to determine accuracy of customer information and compliance with federal regulations. Show less

Yellowknife, Northwest Territories, Canada

Resolve 200+ weekly customer inquires via phone and email, consistently exceeding targets by 10%Made 30+ outbound calls per day to follow up with customers who were overdue in their paymentsachieved 97% average customer satisfaction rating to date, surpassing team goal by 15%

Yellowknife, Northwest Territories, Canada

Reduced order processing time up to 10% by implementing time economizing strategies for order compilation and processingHired, trained and coached 20+ staff members on health and safety standards and customer service skillsIncreased 4% in revenue by resolving customer complaints to maximise their satisfactionsMaintained high standard of food quality by.

Toronto, Ontario, Canada

Thorough supervisor with over two years of experience directing the activities of organization staffFamiliar with relevant management software, including project management, task management, sales CRM, and teleconferencing softwareDirected and supervised the activities of over 50 restaurant staff, including cooks, waiters, and greeters

Yellowknife, Northwest Territories, Canada

Explained specific item options to customers and increased sales in store purchased by 60%Serviced 80+ customers in one shift, during a particularly busy day at workIncreased Customer base by 30% by selling Walmart mastercards and received 95% positive customer survey result

Junior Data Analyst Program

14-week intensive online training on the fundamentals of computer technology, and project management Develop working knowledge of Python.

Post Graduate Diploma, Computer Networking Technician