Nidia Ramirez Email & Phone Number

Austin, Texas, United States

Performs duties to the contractual mandates of the Business Assistance programs.Provides assistance and identifies opportunities available to Texas’entrepreneurs, businesses and communities.Performs an array of technical, training, research, planning, programassessment, and administrative activities for the Small BusinessAssistance programs.Assists in development and implementation of EDT events and initiatives.Conducts reviews to determine compliance with program requirements,contract terms, regulations, policies, and procedures.Assists in completion and monitoring of required performancereports, recommending appropriate changes as necessary.Assists in development of Business Assistance guidelines, procedures, rules, and regulations and monitors compliance with policies and procedures.Provides support and collaborates in planning, development,implementation, analysis, and documentation of the Business Assistanceprograms.Assists in analysis of operations and reviewing reports,recommendations, and justification of the Business Assistance programs.Recommends, plans, and implements event outreach and engagementactivities, including local media outlets, social media engagement, mailand email campaigns, etc.Assists with coordination of marketing programs to community andprofessional groups to encourage interest in EDT programs; works inconjunction with internal and external stakeholders to market EDTinitiatives.Assists in preparing and evaluating program budget requests andmaintains program contract budgets.Engages in public speaking to a wide range of audience in a variety of forums. Assists in monitoring the work of contractors involved with providing services for EDT initiatives.Drafts briefing documents for OOG staff, as requested.Remains well-informed of division for OOG initiatives, operations, newreleases, web content, programs, statewide trend, OOG policies andprocedures.

Performs highly complex senior-level administrative and technical program assistance work for the Administrative Division. Including accounting and grants management, purchasing and procurement , support of the agency’s human resources, reproduction and mail services as well as facilities management and safety and risk management. Disseminates standard information regarding agency policies and procedures to internal and external customers. Performs clerical and administrative functions for the division. Provide support functions to the Chief Operations and Fiscal Officer, Human Resources Office, Information Technology Services and Executive and Communications sections of the agency.Serves as Liaison to the division Purchasing, Travel, Record Management, Department of Public Safety for parking and electric badges and the agency’s Recycling Coordinator to the Texas Facilities Commission. Assists in with the Property Inventory and Accounting, with special projects as assigned by the Chief Operations and Fiscal Officer as well as edit’s proofs and maintains information for the divisions’ web pages on the Internet and intranet.

Austin, Texas, United States

Provides basic information regarding Vocational Rehabilitation programs, services (VRS) and referral information to customers and vendors.Planning, organizing, time management, and communication skills with the ability to prioritize and coordinate work in an independent manner to achieve goals.Performs complex human services and rehabilitation support work and conducts the entire procurement process as well as updating contracts database. Familiar with generally accepted accounting principles.Performs routine caseload support service such as creating, maintaining, and reviewing technical case management forms and files for accuracy utilizing the electronic case management system.Collects information for in-take/profile and performs required vendor verification for the contracting process for complex projects.Monitor and track budget expenses, account receivables. Operating Services Authorizations to ensure availability of funds for customer expenditure and handling processing of invoices and travel.Coordinates with counselors regarding timing of customer projects and services and expected billing. Experience in applying purchasing procedures.Maintains appropriate business relationships with providers, businesses, customers and staff by preparing and reviewing reports for accuracy on monitored services. Provides casework services and assistance to the Vocational Rehabilitation Counselor certification of eligibility. Provides service delivery tasks and utilizes the electronic case management system and other agency supported software programs.Provide initial screening for individuals applying for (VRS) and help maintain and update counselor calendars with customer appointments.Participates in Vocational Rehabilitation Services (VRS) training. Furnishes information regarding Texas Workforce Solutions/Vocational Rehabilitation Services (TWS/VRS) Program, services and requirements to applicants, customers, families, vendors, businesses and the public.

Austin, Texas

Performs routine to moderately complex accounts examination work in the Regulatory Integrity Division, Collections Department.Examines Unemployment Insurance Tax records of employers to collect past-due taxes and enforce all regulatory statutes within the jurisdiction of the agency.Administers the provisions of the Texas Unemployment Compensation Act, Labor Code. Reviews employer tax records to issue past-due notices, liens and other enforcement actions.Communicates with employers, attorneys, accountants, and others to resolve employer tax issues. Collection actions consisting of default notices, filing tax liens, bank freezes and bank levies, reimbursement statements and warrant hold program.Produce and audits vouchers for payments to process liens.Verify, analyze, audit and reconcile lien payments and corresponding invoice and receiving documents.Investigates tax liability tax reports. Reviews employer records to verify questionable wage data for individuals filing unemployment compensation claims. Assists taxpayers with filing tax reports.Prepares general correspondence in response to employer inquiries. experience in a technical program area and/or administration management involving office practices and procedures and working with Texas employers to ensure compliance with the Texas Unemployment Compensation Act (TUCA).Conducting investigations, auditing records, securing tax and wage information, collecting taxes and performing accounting actions required to maintain employer accounts and ensure are compliance with the TUCA.Collects delinquent reports and taxes by contacting employers; audits forms from employers for accuracy, completeness and compliance issues; reviews employer accounting records including payroll, general ledgers, profit/loss statements and federal reports. Communicates with employers, legislators, and state or federal agencies to assist in resolution of any issues with other state and federal laws and external customers.

Austin, Texas

Support to Regulatory Integrity Department, including Labor Law Collections and to Fraud Prosecution Unit Attorney and assist Unit Staff in performing a variety of highly complex legal, administrative and investigative support duties of Account examination work for the criminal prosecution of Unemployment Insurance Fraud caseload management.Responsible for reviewing, resolving and explaining the enforcement laws and the related regulations in order to collect monies owed under the Unemployment Benefit Program. (UIBP)Process human resource forms and documents and rehabilitation support work and routing and distributing to appropriate units.Communicate with employers, attorneys, accountants and others to explain rules and regulations to resolve overpayment issues.Answer heavy workload of calls, voicemails and electronic mail from claimants on Unemployment Collection status, including Spanish calls.Provide Notary services, draft, prepare and interpret legal documents, mailing confidential correspondence.Maintain filing systems and perform database entry and report generation on appropriate changes to Benefits systems for Fraud Prosecution database.Make travel arrangements and payment requests and process reimbursements for travel and education and make appropriate entries into the state accounting system.

Temple, Texas

Administrator facilitating the coordination and management of the research process for committee members, research staff and investigators. Reviewed, audited and maintained grants, protocols, progress reports and amendments as well as interpreted the government rules and regulation. Analyzed said documents to determine and resolve contract discrepancies and violations.

Austin, Texas Area

All front desk and office operations and procedures. Liaison to the Human Resource Department; Scheduled new employee occupational health appointments. Monitored and updated all confidential employee health folders. Prepared charts for new hire employees; including insurance, profit sharing, retirement, special- leave and FMLA information.

Hollywood, Florida

Responsibilities included day-to-day administrative operations of the Healthy Families model program; meeting guidelines and outcomes based on the Healthy Families model program. Developed, scheduled, and facilitated of daily activities; stress management; parent/child development; handled difficult relationships. Collaborated with care managers, counselors, and social workers in family assessments to develop and conduct programs aimed for families going through similar crisis situations. Provided education, resources and supportive services for participants and families, monitored and maintained the quality of care by conducting home visits