Trade Specialist
Currento Monitored, researched, analysed, interpreted, and captured country specific trade content from official country sources which includes Tariffs, VAT/GST, Import and Export Controls, LVS, Other Taxes, FTA’s, Preferential Duty rates, for 10 countries including African countries like Nigeria, Ethiopia and also other countries like Pakistan, Bermuda and Mauritius.o Initiated updates based on the requirements of clients by monitoring their queries and delivered the content timely and with 99% accuracy based on the SLA and quality standards in compliance with ISO 9001:2015.o Interacted with the government officials of respective countries to obtain trade and customs relatedinformation which boosted the content capture rates.o Developed automation tools for tariff updates for countries, which enhanced content delivery speed and quality by 70%. o Worked effectively within the team and other teams to assure content updates are processed and pushed to production and to clients within the 100% SLA. o Conducted process-specific training sessions for the employees.