As a seasoned Ferrari Sales and Leasing Consultant, I specialize in delivering unparalleled service and expertise in the luxury automotive sector. With a deep understanding of performance and a commitment to excellence, I guide high-net-worth individuals in acquiring their dream Ferrari, ensuring a seamless and personalized experience.

I provide the very best Ferrari purchase experience and develop meaningful and long-lasting client relationships. • I Build and maintain client base through consistent follow-up with phone calls and thank you notes, scheduling appointments to introduce new Ferrari vehicles, and inviting to Ferrari events. • As a Ferrari Brand Ambassador, I communicate features and benefits of Ferrari beyond the basics, current automotive trends, and suggestive selling techniques, to appeal to the clients’ needs, and ultimately generate ownership. • I work daily in a fast-paced environment and handle multiple tasks efficiently. • I consistently manage basic dealership operations: processing shipment/transfers in a timely manner, merchandising new and pre-owned Ferrari, maintaining perfect visual standards, aware of inventory/shortage concerns, communicate replenishment needs. • Ability to communicate effectively with customers, peers, and management, and create strong partnerships with other Ferrari dealerships throughout the country to meet customer’s needs, develop business driving initiatives, contests and events. • I Contribute towards the dealership reaching and exceeding monthly, quarterly and annual objectives and goals; also responsible for reaching and exceeding personal sales goals. • I consistently Partners with dealership management to form a cohesive team focused on creating an energetic, exciting, innovative and approachable client purchase experience. • I also assist in managing marketing, advertising and promotional staff and activities at a company or organization. Takes steps to measure, enhance, and enrich the position and image of a company through various goals and objectives.

Lead the development of employees in an employee-oriented company culture that emphasizes quality, continuous improvement, and high performancePromote the BC Auto Group to potential new employees and create new employee orientation packages Manage the recruiting, hiring, and training process of new employeesResponsible for all aspects of employee relations, including termination, disciplinary action, investigation and proper documentation to ensure consistent policies are enforced Conduct investigations concerning EEO and ADA issues, workplace harassment, and corporate compliance; serve as the representative during PHRC & EEOC fact-finding processesTrain and mentor sales staff and business development specialist on “best practice” sales methodologiesSeek ways to improve morale and employee retention through direct relationships with employees and staffDeveloped training program that successfully standardized procedures and enhanced office workflowManage budgets Serve as the public relations contact for the company

Proficiently managed store with sales in excess of $12M and supervised 7 departments and 25 employeesPlanned and implemented effective service award program

Executed skills in leading and supervising 6 departments with more than 300 employees and $30M in salesHeld responsible for all cash transactions and overall operations as well as the resolution of personnel and customer service-related issues in the absence of the manager

Provided effectual technical product support to architects and buildersWorked closely with all levels of management and coordinated the distribution of product and sales information to senior sales representativesSelected to function as Customer Service Group Team Leader