As a Mining Engineer, I have a passion for applying scientific and engineering principles to the extraction and processing of minerals. I graduated from Cebu Institute of Technology in July 2022 with a Bachelor's degree in Mining and Mineral Engineering, where I gained theoretical and practical knowledge of geology, mineralogy, surveying, mine design, and safety and etc.I also have experience in providing professional and efficient customer support/service for various client projects at Foundever, where I worked as a Customer Service Representative from August 2022 to May 2023. I handled customer’s problems arising from different products, followed prescribed problem resolution procedures, and ensured data accuracy. I am eager to learn new skills and go above and beyond on any project, as demonstrated by my self-motivation and dedication.Some of my core competencies include support services, interpersonal skills, and spreadsheets. I also have advanced first aid and CPR certification, which I obtained in September 2023, as part of my commitment to safety and health in the mining industry. I am looking for an opportunity to apply my skills and knowledge to a challenging and rewarding role in the mining sector.
Dolomite Mining Corporation
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Mining EngineerDolomite Mining Corporation Dec 2023 - PresentAlcoy, Central Visayas, PhilippinesMEPEO
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Customer Service RepresentativeFoundever Aug 2022 - May 2023Cebu, Central Visayas, Philippines- Provide a professional and efficient customer support/service function for all client projects, in line with client contractual requirements via email and/or phone callbacks.- Reaches and maintains the level of customer service skills as required for the post Ensures that all data is collected accurately.- Handles customer’s problems arising from various products supported and provides first line voice customer service.- Determines appropriate action to be taken on customer’s behalf, which may include problem determination and appropriate next steps. Informs customer of those appropriate next steps and works with customer to achieve issue resolution.- Follows prescribed problem resolution procedures.- Handles customer’s product usage questions.- Communicates with team manager, team members and other teams regarding problems, solutions and trends and communicates with co-workers to research problem and find solution -
InternPhilsaga Mining Corporation Apr 2022 - Jun 2022Agusan Del Sur, Caraga, PhilippinesDevelop knowledge and skills that will supplement what I have learned at university.
Niellen Almera Education Details
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Mining Engineering -
Science, Technology, Engineering, And Mathematics -
Divino Amore AcademyJunior High School
Frequently Asked Questions about Niellen Almera
What company does Niellen Almera work for?
Niellen Almera works for Dolomite Mining Corporation
What is Niellen Almera's role at the current company?
Niellen Almera's current role is Mining Engineer.
What schools did Niellen Almera attend?
Niellen Almera attended Cebu Institute Of Technology, Cebu Institute Of Technology, Divino Amore Academy.
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Niellen Almera
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