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Niels Put Email & Phone Number

Dedicated IT Service Desk Team Lead, interested in technology with 11 years of experience providing 1st- and 2nd line support and team/projectmanagement in hybrid environments at IT Anywhere
Location: Diest, Flemish Region, Belgium 10 work roles 3 schools
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Dedicated IT Service Desk Team Lead, interested in technology with 11 years of experience providing 1st- and 2nd line support and team/projectmanagement in hybrid environments
Location
Diest, Flemish Region, Belgium
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Who is Niels Put? Overview

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Niels Put is listed as Dedicated IT Service Desk Team Lead, interested in technology with 11 years of experience providing 1st- and 2nd line support and team/projectmanagement in hybrid environments at IT Anywhere, a company with 42 employees, based in Diest, Flemish Region, Belgium. AeroLeads shows a matched LinkedIn profile for Niels Put.

Niels Put previously worked as IT Consultant at It Anywhere and Teamlead ICT Service Desk at Climagroup. Niels Put holds Associate Degree, Cvo De Oranjerie And Cvo Step from It System- And Network Management.

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IT Anywhere

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About Niels Put

Niels Put is a Dedicated IT Service Desk Team Lead, interested in technology with 11 years of experience providing 1st- and 2nd line support and team/projectmanagement in hybrid environments at IT Anywhere. They is proficient in Engels.

Current workplace

Niels Put's current company

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IT Anywhere
It Anywhere
Dedicated IT Service Desk Team Lead, interested in technology with 11 years of experience providing 1st- and 2nd line support and team/projectmanagement in hybrid environments
brussels, brussels hoofdstedelijk gewest, belgium
Website
Employees
42
AeroLeads page
10 roles

Niels Put work experience

A career timeline built from the work history available for this profile.

Teamlead Ict Service Desk

Current

Alken, Flemish Region, Belgium

Apr 2024 - Present

It Consultant

Hasselt, Flemish Region, Belgium

Feb 2023 - Apr 2024

Teamlead Ict Service Desk

Hasselt, Flemish Region, Belgium

- Provide leadership and guidance to the service desk team.- Oversee the handling of IT incidents, service requests, and inquiries from end-users.- Ensure that incidents are prioritized and resolved within established service level agreements (SLAs).- Escalate complex issues to higher levels of support when necessary.- Divide the workload- Training and.

Feb 2023 - Apr 2024

System Engineer

Geel, Flemish Region, Belgium

- Providing user support by phone, on site or remote - Freshservice ticketing system - (Remote) troubleshooting - Network monitoring via PRTG - Patch software in Microsoft Intune - VEEAM backups - (Re)imaging PC's - Fortinet Firewall - Fortiguard Antispam - Creation of virtual machines, workstations, servers - Writing user manuals - Keeping knowledge base.

Apr 2022 - Feb 2023

Lead 1St And 2Nd Line It-Support Engineer

Leuven

  • Lead support-role: - Training and mentoring (new) support team members to ensure a high levelof service- Dividing the tickets and workload- Ensure that incidents are prioritized and resolved within established SLA's.
  • Purchasing IT equipment for BE, NL, SE, DK
  • ServiceNow ticketing system (create, distribute, solve, close)
  • Stock management IT equipment
  • Organizing training sessions for employees on IT
  • Handling pc and smartphones pool
Jan 2019 - Apr 2022

It Support Engineer

Leuven

  • Topdesk ticketing system (create, distribute, solve, close)
  • Solving general problems with Citrix, Google apps, printers, network shares, Office, Windows, DNS, group policy
  • Basic troubleshooting AS400, SAP
  • Remote troubleshooting through Bomgar / Teamviewer
  • (User) management of Active Directory, AS400, SAP, Microsoft Dynamics Navision, Topdesk and Intranet
  • Installation and configuration of new computers, laptops, thin clients, smartphones
May 2018 - Dec 2018

It Support Engineer - Temp Replacement

Webbekom

  • Executed a project: Lansweeper- Optimizing inventory software- Testing and setting up ticketing system
  • Solving general problems with Citrix, printers, network shares, Office, Windows, DNS, group policy
  • Management of Active Directory
  • Installation and configuration of new computers, laptops, thin clients, smartphones
Jul 2017 - Feb 2018

Tennis Trainer/Coach

Ktc Diest

Diest

trainer and coach

Jul 2005 - Sep 2017

It Support/Administrator

Leuven/Hoeilaart/Heverlee

  • Responsible for everything related to IT
  • Executed a project: placing domain controller and linking it to all locations around Leuven
  • Purchasing new hardware and software
  • Organizing training sessions for employees on IT
  • Management of Active Directory and Exchange Online (groups, users, mailbox, passwords,...)
  • On-site / remote support (printers, monitors, network problems,...)
Dec 2013 - Oct 2016
Team & coworkers

Colleagues at IT Anywhere

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3 education records

Niels Put education

Associate Degree, Cvo De Oranjerie And Cvo Step

It System- And Network Management

Certification, Vdab Haasrode

It Support/System Administrator

• Cisco Certified Network Associate (CCNA) Home and Small Business • Office (2003, 2007, 2010, Word, Excel, Access,Outlook, Powerpoint) •.

Secondary Educations Degree, Cvo De Oranjerie

Accounting And Computer Science
FAQ

Frequently asked questions about Niels Put

Quick answers generated from the profile data available on this page.

What company does Niels Put work for?

Niels Put works for IT Anywhere.

What is Niels Put's role at IT Anywhere?

Niels Put is listed as Dedicated IT Service Desk Team Lead, interested in technology with 11 years of experience providing 1st- and 2nd line support and team/projectmanagement in hybrid environments at IT Anywhere.

Where is Niels Put based?

Niels Put is based in Diest, Flemish Region, Belgium while working with IT Anywhere.

What companies has Niels Put worked for?

Niels Put has worked for It Anywhere, Climagroup, Brunel, De Vlaamse Waterweg Nv, and Vanhout.

Who are Niels Put's colleagues at IT Anywhere?

Niels Put's colleagues at IT Anywhere include Santhana Kumar, Hasan Kart, Mark Henderickx, Kousalya Kousi, and Janosch Nyssens.

How can I contact Niels Put?

You can use AeroLeads to view verified contact signals for Niels Put at IT Anywhere, including work email, phone, and LinkedIn data when available.

What schools did Niels Put attend?

Niels Put holds Associate Degree, Cvo De Oranjerie And Cvo Step from It System- And Network Management.

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