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I am a strategic leader, motivated to organize change. I am quick to see inefficiency and conceptualize new solutions and enjoy developing strategic plans to reach organizational objectives and key results. I excel at logical reasoning and am articulate and quick-witted.I am very analytical and objective. I am process-driven and like to help teams, departments or organizations build or improve their existing processes. When there are flaws in a system, I cannot help but see them. I truly enjoy the process of discovering and implementing a better way. I am assertive and enjoy taking charge; I have always assumed the role of leader and manager, organizing people and processes to achieve their goals.
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Senior Manager AnalyticsWalmartBoise, Id, Us
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Senior Program Manager, Developer LearningWalmart Global Tech Jun 2022 - PresentBentonville, Arkansas, Us -
Director, Registrar OperationsAppdetex Jul 2021 - Jun 2022Salt Lake City , Utah, Us -
Manager, Technology & Business Service DeliveryDelta Dental Of Idaho Dec 2020 - Jul 2021Boise, Idaho, Us -
Director Of Customer SuccessLegwork Apr 2020 - Sep 2020Wenatchee, Wa, UsI managed a Customer Success Team charged with customer onboarding, increasing sustainable success, appropriate experiences, and desired outcomes for customers. I also supervised the Customer Support Team responsible for ownership of customer issues and questions- Built a new user training curriculum increasing user adoption by 40%. - Implemented a Customer Success framework and Customer Support systems and processes supporting almost 2,000 B2B SaaS customers increasing adoption, reducing costs, and increasing satisfaction. -
Senior Project ManagerConfluence Health May 2019 - Nov 2019Wenatchee, Wa, UsMy primary focus was to implement processes, internal tools, and programs across the organization to improve customer experience and process efficiency. I was involved in technical, operational, and strategic initiatives. -
Senior Project Manager - Training & Development, Customer Success, Customer ExperienceSequential Technology International Dec 2010 - Jul 2018Bethlehem, UsManage and support the Business Process Outsourcing activities for AT&T Accounts. Responsible for the program management of leadership development, training, and customer experience activities for inbound, outbound, and processing programs. Supported global operations team based in three locations with clients and partners located throughout the world. Served as a client-facing consultant working to achieve desired outcomes. Responsible for the development and delivery of all training and process documentation. -
Software Trainer And Implementation ConsultantVertafore Aug 2009 - Dec 2010Denver, Co, UsAs a trusted advisor to customers performed on-site and web-based consulting and training to help customers through the implementation of Vertafore's SaaS products. -
Insurance AgentAmerican Family Insurance Jan 2008 - Aug 2009Madison, Wi, Us -
Project Manager - Learning And DevelopmentState Farm Insurance Jun 2004 - Dec 2006Bloomington, Illinois, Us -
Voluntary Full Time RespresentativeThe Church Of Jesus Christ Of Latter-Day Saints Aug 1999 - Aug 2001Salt Lake City, Ut, UsSpent two years in Concepcion, Chile as a full-time missionary. I learned to speak spanish fluently.
Jared Nielsen Skills
Jared Nielsen Education Details
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Central Washington UniversityInformation Technology -
Central Washington UniversityManagerial Economics
Frequently Asked Questions about Jared Nielsen
What company does Jared Nielsen work for?
Jared Nielsen works for Walmart
What is Jared Nielsen's role at the current company?
Jared Nielsen's current role is Senior Manager Analytics.
What is Jared Nielsen's email address?
Jared Nielsen's email address is ni****@****ail.com
What is Jared Nielsen's direct phone number?
Jared Nielsen's direct phone number is +142578*****
What schools did Jared Nielsen attend?
Jared Nielsen attended Central Washington University, Central Washington University.
What skills is Jared Nielsen known for?
Jared Nielsen has skills like Process Improvement, Vendor Management, Business Analysis, Software Documentation, Microsoft Excel, Program Management, Sdlc, Project Management, Ms Project, Business Process Improvement, Customer Service, Team Building.
Who are Jared Nielsen's colleagues?
Jared Nielsen's colleagues are Shamiya Crump, Greg Stutts, Miriam S., Connie Burton Anglin, Edson Ismael Guízar Moreno, James Sanders, Chauncey Mcintosh.
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