Assistant Manager Customer Service
CurrentI started working or Westring Oil at Fast Gas #7 in the year 2011.Began work as an entry leval cashier working my way up to Assistant Manager. Duties include:Supervision of retail salesStocking inventoryMaintenanceSupervised ~15 employees in the storeReviewed cash operation data to verify proper replenishmentDesigned displays to make the store experience interactive, engaging and reassuring.Communicated all store initiatives and promotions to customers to generate return business.Provided an elevated customer experience to generate a loyal clientèle.Assisted customers with food selection, inquiries and order customization requests.Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.Built long-term customer relationships and advised customers on purchases and promotions.Scheduled weekly inventory pickups and deliveries with vendors.Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.Earned management trust by serving as key holder, responsibly opening and closing store.