Product Support And Implementation Engineer
Current
Oct 2024 - Present
AeroLeads people directory · profile
Nielvis Martinez, Bcs Email & Phone Number
Product Support and Implementation Engineer
at
Payarc
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Support and Implementation Engineer
Location
Greater Seattle Area, United States
Company size
Who is Nielvis Martinez, Bcs? Overview
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Quick answer
Nielvis Martinez, Bcs is listed as Product Support and Implementation Engineer at Payarc, a with 30 employees, based in Greater Seattle Area, United States. AeroLeads shows a matched LinkedIn profile for Nielvis Martinez, Bcs.
Nielvis Martinez, Bcs previously worked as Customer Success Engineer at Symbyl, Inc and Associate Software Engineer at T-Mobile. Nielvis Martinez, Bcs holds Computer Science, Computer Engineering from Florida International University.
Company email context
Email format at Payarc
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Payarc
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Profile bio
About Nielvis Martinez, Bcs
Blended experience in customer facing roles (sales/customer support) and software engineering. My technical experience consists of REST API development, cloud technologies, and database management. Professional skills include cross team collaboration, technical troubleshooting, root cause analysis, and technical documentation. My background in customer facing roles enables me to effectively bridge the gap between technical experts and non-technical audiences.
Current workplace
Nielvis Martinez, Bcs's current company
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Payarc
5 roles · 12 years
Nielvis Martinez, Bcs work experience
A career timeline built from the work history available for this profile.
Customer Success Engineer
• Utilized Postman to test REST APIs, comparing observed vs. expected behavior for data updates and retrievals. Authored test scripts in JavaScript within Postman. • Employed Postman to replicate defects, diagnose failures, and produce Root Cause Analysis reports. Collaborated with an offshore development team to resolve issues.• Coordinated and participated in weekly internal and external customer meetings focused on product engagement, discovery, and beta testing. Provided support across three teams (Development, Testing, and Marketing) in different time zones.
Associate Software Engineer
• Designed and developed REST APIs for order fulfillment, inventory, and invoicing, using Postman to test and demonstrate API functionality.• Conducted Root Cause Analysis to resolve defect tickets, replicating issues and collaborating with Operations and Infrastructure teams to optimize and maintain over 15 applications.• Delivered technical trainings, created and maintained technical documentation, including API guides and troubleshooting resources. Supported software launches across multiple teams and collaborated with product owners to demo features and guide user acceptance for over 15 applications.
Aug 2021 - Nov 2023
Jul 2020 - Aug 2021
Mobile Expert
2015 - Jul 2020
Team & coworkers
Colleagues at Payarc
Other employees you can reach at payarc.com. View company contacts for 30 employees →
RL
Ronald Luippold
Colleague at PayarcUnited States
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BI
Biserka Ignatova
Colleague at PayarcContact Info, United States
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AN
Aaron Neuhaus
Colleague at PayarcDallas-Fort Worth Metroplex, United States
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PS
Pavel S.
Colleague at PayarcRazgrad, Bulgaria
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RV
Ralitsa Vladova
Colleague at PayarcLovech, Bulgaria
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DC
Domenica Cruz Torres
Colleague at PayarcStamford, Connecticut, United States
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SD
Schuyler Debarger
Colleague at PayarcNew York City Metropolitan Area, United States
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TG
Tommie Garner
Colleague at PayarcDallas, Texas, United States
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RL
Ryan Lee
Colleague at PayarcStamford, Connecticut, United States
View →
CD
Chauncey Dewey
Colleague at PayarcNorwalk, Connecticut, United States
View →
Ronald Luippold
Colleague at PayarcUnited States
View →
BI
Biserka Ignatova
Colleague at PayarcContact Info, United States
View →
AN
Aaron Neuhaus
Colleague at PayarcDallas-Fort Worth Metroplex, United States
View →
PS
Pavel S.
Colleague at PayarcRazgrad, Bulgaria
View →
RV
Ralitsa Vladova
Colleague at PayarcLovech, Bulgaria
View →
DC
Domenica Cruz Torres
Colleague at PayarcStamford, Connecticut, United States
View →
SD
Schuyler Debarger
Colleague at PayarcNew York City Metropolitan Area, United States
View →
TG
Tommie Garner
Colleague at PayarcDallas, Texas, United States
View →
RL
Ryan Lee
Colleague at PayarcStamford, Connecticut, United States
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CD
Chauncey Dewey
Colleague at PayarcNorwalk, Connecticut, United States
View →
2 education records
Nielvis Martinez, Bcs education
Computer Science, Computer Engineering
Associate Of Arts - Aa
FAQ
Frequently asked questions about Nielvis Martinez, Bcs
Quick answers generated from the profile data available on this page.
What company does Nielvis Martinez, Bcs work for?
Nielvis Martinez, Bcs works for Payarc.
What is Nielvis Martinez, Bcs's role at Payarc?
Nielvis Martinez, Bcs is listed as Product Support and Implementation Engineer at Payarc.
Where is Nielvis Martinez, Bcs based?
Nielvis Martinez, Bcs is based in Greater Seattle Area, United States while working with Payarc.
What companies has Nielvis Martinez, Bcs worked for?
Nielvis Martinez, Bcs has worked for Payarc, Symbyl, Inc, and T-Mobile.
Who are Nielvis Martinez, Bcs's colleagues at Payarc?
Nielvis Martinez, Bcs's colleagues at Payarc include Ronald Luippold, Biserka Ignatova, Aaron Neuhaus, Pavel S., and Ralitsa Vladova.
How can I contact Nielvis Martinez, Bcs?
You can use AeroLeads to view verified contact signals for Nielvis Martinez, Bcs at Payarc, including work email, phone, and LinkedIn data when available.
What schools did Nielvis Martinez, Bcs attend?
Nielvis Martinez, Bcs holds Computer Science, Computer Engineering from Florida International University.
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