Niesha Wright Email & Phone Number

Complete loan reviews, reconciliation, and summary documents for mortgage loans. Notate payment data accurately, primarily using Microsoft Excel. Identify relevant payment data from multiple sources. Reviews a variety of bankruptcy filings, including Proofs of Claim, Notices of Payment Change, and Motions for Relief. Accesses industry data sources including AACER and National Data Center (NDC). Attain proficiency with different mortgage servicers’ systems of record, including Mortgage Servicing Platform (MSP). Communicates appropriately with leadership regarding assignments.

Monitor activities of all state required mediation programs, from time of scheduling through completion; complete required daily contact with loss mitigation department, attorney firms, mortgagors and/or mediators, to ensure all parties are prepared for hearing. Review workout packages to ensure completeness for foreclosure mediation review. Request and obtain reinstatements, pay offs, payment histories, broker’s price opinion/appraisals, denial letters and/or offers. Maintain caseload by updating foreclosure workstation. Monitor and update mediation calendar in SharePoint. Monitor/reply to mediation emails, contacting customers for mediation document gathering. Loan closing processor | the stnadard |; Pull and review pipeline reports at the start of each day. Enter loan information into the loan origination system and update the estimated closing dates and file status dates as received. Review new loans, order all third party documentation and send a needed items list to Borrower; if applicable) within 3 business days of receiving file. Obtain and provide sufficient documentation to Loan Closers, along with any Investor specific overlays for each loan product type. Submit 95% of loans to Underwriting within 10 calendar days of receiving file.

Provide loan servicing on Foreclosed/Bankrupt mortgage types; , FHA, HAMP, ARM, Hud-1 and Step Rate loans; Network with national attorney firms to manage new bankruptcy case filings on residential mortgages. Interpret payment history and explain loan information. Obtain payoff requests as needed and complete as required according to policy. Monitor high profile portfolio of Active Bankruptcy accounts. Audit accounts for errors and inaccuracies, correct and update loan statuses on the accounts accordingly. Utilize effective communication skills to respond to telephone calls and written requests from internal and external customers (i.e. Customers, Attorneys, and Trustees).•••Page 2