Quality Assurance Manager - Compliance
CurrentMy role as a QAM comprises of the following:- Undertake case reviews as dictated by CMP to assess risks and training needs to help Planners to meet required Vintage and regulatory standards.- Assist the Head of Risk and Compliance with the collation of risk-based data and MI through the monitoring of Financial Planner’s.- Examines current operating procedures to determine how quality can be improved.- Assist with the development of processes based on company policies and principles.- Examine operating procedures to ensure the process and the product meet regulatory standards and implement changes necessary to ensure compliance.- Develop and implement visual, physical, functional or other appropriate measures and tests of quality.- Building and maintaining business relationships with all relevant stakeholders and contributing to any Compliance projects and initiatives.- Work with Training and Competence Manager and keep Head of Risk and Compliance updated on progress of any ongoing risk issues.- Analyse results of quality control tests to ensure they remain within specification.- Assist with focused projects on an ad hoc basis to ensure that project management frameworks are readily available to committees and project groups.