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Nigara Stovolossova is listed as CX/CS Expert | Chief of Customer Service @ Kolesa Group | Mentor at Kolesa Group, a with 172 employees, based in Almaty, Kazakhstan. AeroLeads shows a matched LinkedIn profile for Nigara Stovolossova.
Nigara Stovolossova previously worked as Chief of Customer service at Kolesa Group and Head of Customer Care at Kolesa Group. Nigara Stovolossova studied at Средняя Школа #74.
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В клиентском сервисе уже больше 10 лет, в менеджменте 6 лет.Сейчас Chief of Customer Service в Kolesa Group. Kolesa Group - международная продуктовая ІТ-компания, основанная в Казахстане. Мы создаем и развиваем классифайды - сервисы для публикации объявлений для людей и компаний. У нас 4 основных продукта. Каждый месяц их используют 12,5 млн. людей.Моя основная задача - делать так, чтоб Сервис помогал создавать и улучшать наши продукты для пользователей.Люблю классный клиентский сервис, людей и убеждена, что мир начинается с эмпатии.В свободное время консультирую по вопросам клиентского сервиса и опыта, менторю руководителей.
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Алматы, Казахстан
- Стратегия всего направления клиентского сервиса (модерация, служба поддержки, колл-центр)- Формирование и контроль выполнения kpi- Работа с middle-менеджментом (руководители, тимлиды)- Формирование новых команд внутри департамента (команда NPS, отдел аналитики)- Найм, рост и развитие руководителей
Other employees you can reach at kolesa.kz. View company contacts for 172 employees →
Veronika Kerdod
Colleague at Kolesa GroupAlmaty, Kazakhstan
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ГА
Гайдар Александра
Colleague at Kolesa GroupAlmaty, Kazakhstan
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ЕТ
Ерхан Талмурзин
Colleague at Kolesa GroupAlmaty, Kazakhstan
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DG
Denis Grishayev
Colleague at Kolesa GroupKaraganda, Karaganda Region, Kazakhstan
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AG
Alexander Gorenkov
Colleague at Kolesa GroupAlmaty, Kazakhstan
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VK
Vladimir Kornilov
Colleague at Kolesa GroupAlmaty, Kazakhstan
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NI
Nazira Ismail
Colleague at Kolesa GroupAlmaty, Kazakhstan
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YK
Yevgeniy Kubekov
Colleague at Kolesa GroupAlmaty, Kazakhstan
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AB
Alina Buravtseva
Colleague at Kolesa GroupKazakhstan
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VV
Vassiliy Vlassenko
Colleague at Kolesa GroupKazakhstan
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Quick answers generated from the profile data available on this page.
Nigara Stovolossova works for Kolesa Group.
Nigara Stovolossova is listed as CX/CS Expert | Chief of Customer Service @ Kolesa Group | Mentor at Kolesa Group.
Nigara Stovolossova is based in Almaty, Kazakhstan while working with Kolesa Group.
Nigara Stovolossova has worked for Kolesa Group and Chocofamily Holding.
Nigara Stovolossova's colleagues at Kolesa Group include Veronika Kerdod, Гайдар Александра, Ерхан Талмурзин, Denis Grishayev, and Alexander Gorenkov.
You can use AeroLeads to view verified contact signals for Nigara Stovolossova at Kolesa Group, including work email, phone, and LinkedIn data when available.
Nigara Stovolossova studied at Средняя Школа #74.
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