I am a retail professional, with 9+ years of experience, in various retail segments, such as sports apparel, house hold and hotel based linen, home furnishing, men’s formal and casual wear, children toys and clothing, fine dining crockery and glassware along with lifestyle products. What I enjoy most about retail operations, is interacting with people to enable them to make smart choices in their everyday purchases. I am a keen follower of market trends, and I love understanding how brands comes to life. I enjoy educating the customer about a product or service detail, that adds values to their experience. I am also able to use creativity in designing marketing campaigns and promotions to exceed company targets and agenda.During the last few years I’ve had the opportunity to supervise and manage teams ranging from 3 to 12 people. I enjoy motivating my team, training them on product knowledge, soft skills and creating a fun and energetic work environment.My focus has always been on achieving company goal. I’ve achieved my targets by ensuring all stock is inventoried from warehouse all the way to the final showroom floor and till it is sold off to the final customer. I enjoy building a personal rapport with my customers, attending to their tastes and preferences. I personally attend to specific complaints and feedback, regarding product and showroom settings to recover and maintain customer loyalty. I enjoy sitting with my supervisors and providing feedback on how to better our retail operation. I believe in being on top of all situations and preparing for the worst possible outcome so I always keep myself informed on my products, services, competitors, market trends, high profile clients, staff, etc. It’s with this holistic knowledge that helps me push the frontier of retailing and set a new benchmark and experience for every customer I meet.