General Manager
CurrentProfile:I am a professional, enthusiastic, dedicated, experienced and adaptable person with proven customer services and management experience gained over many years in a variety of roles. I have superb skills at building strong customer relationships.Role:Primarily responsible for all PMS Service Care activities includingRental vehicle business; enquiries, stock, supply and support. Vehicle Maintenance; client’s vehicle's including adaptation, maintenance… Show more Profile:I am a professional, enthusiastic, dedicated, experienced and adaptable person with proven customer services and management experience gained over many years in a variety of roles. I have superb skills at building strong customer relationships.Role:Primarily responsible for all PMS Service Care activities includingRental vehicle business; enquiries, stock, supply and support. Vehicle Maintenance; client’s vehicle's including adaptation, maintenance requirements. Underwriting part exchange vehicles and disposals.I work directly with Clients and their Solicitors, The Court of Protection, Deputies, Case Managers and Occupational Therapists. Vehicle Manufacturer’s, Adapters and the dealer network and Service / Support Engineers also fall within my remit.My objective is to deliver an effective and reliable SMR service offering value for money with minimal downtime and inconvenience to all involved.Key skills:Working enthusiastically and productively under pressure.Dealing professionally with a wide range of people.I have the confidence to liaise with customers as well as colleagues and management at any level. Show less