Nigel Boddy Email & Phone Number

Lohman, Mo, Us

United States

Jefferson City, Missouri, United States

Managed and executed a major home remodeling project, which included planning and executing major sub-projects, keeping them on budget, coordinating vendors, and completing major portions of the construction work.

Pittsburg, California, United States

Handled all operations of a Papa Murphy’s franchise. Oversaw all aspects of the franchise’s operations, including staffing, payroll, and accounting, ensuring smooth day-to-day functionalitySuccessfully increased profitability by 400%.Led and trained a team of twelve, fostering a collaborative environment and ensuring high standards of customer service and operational efficiency.

Emeryville, California, United States

Led a team of 12, including Network Admins, System Admins, Desktop Support Techs, and Project managers in providing comprehensive technical support and developing strategic IT solutions for over 100 clients. Managed end-user training, oversaw critical infrastructure projects, and nurtured client relationships, ensuring optimal system performance and business continuity.Developed and implemented an efficient issue workflow for ticket submission, triage, completion, and escalation, significantly enhancing customer satisfaction and reducing missed tickets and SLA breaches.Created tailored IT strategies for a diverse client base, aligning with individual business needs and security requirements.Established and managed a robust project management process, encompassing scope development, execution, and budgeting, ensuring project success and client satisfaction.Fostered strong client relationships and led a skilled team, driving continuous improvement in service delivery and team performance.

San Francsico

Led strategic planning and project management initiatives, focusing on system enhancements and client solutions. Managed comprehensive projects for Venture Capital firms, coordinating large-scale upgrades and system integrations and overseeing critical IT infrastructure maintenance. Initiated, planned, executed, controlled, and concluded a range of short and long-term projects, achieving key deliverables within time and budget constraints.Coordinated large-scale software and hardware upgrades, focusing on strategic planning and efficient execution, significantly enhancing system capabilities and performance. Oversaw the administration and maintenance of critical IT infrastructure, ensuring robust, reliable, and secure operations.

San Francisco Bay Area

Served as a key IT strategist and project manager, providing comprehensive system administration and consulting services. Led a variety of projects and initiatives, ensuring efficient IT operations for clients across diverse sectors, including construction non-profit, real estate, law, healthcare, and finance.Crafted and implemented It solutions for client accounts, enhancing their operational efficiency and system reliability.Initiated, planned, executed, and concluded both short-term and long-term IT projects, demonstrating adeptness in managing timelines, resources, and client expectations.Coordinated large-scale software and hardware upgrades, overseeing the design and maintenance of server and virtual environments to optimize IT infrastructure.Provided tailored support and resolutions for varied client bases, ensuring effective IT strategies were in place and aligned with specific industry needs.