Nigel Casey Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina, United States

A consistent and direct point of contact for a portfolio of small business owners. I work with a team of small business experts. By understanding the smallest building blocks of small businesses, my team and I curate bespoke solutions to help support the growth of many companies across several industries.

Charlotte, North Carolina Area

• Had effective conversations with business customers to ascertain fraud risk on product openings.
• Worked with wholesale department to offer treasury management products to business customers.
• Complimented by management for offering solutions to mitigate risk and better the customer experience.
• Assisted store management with monthly audit of operational and compliance control tasks.
• Wells at work advocate involved in financial literacy outreach.
• Business advocate involved in supporting branch's business customers.

Charlotte, North Carolina Area

• Coach tellers around operational controls
• Analyse cash utilization to keep cash inventory at adequate and safe levels
• Observed and assessed teller interactions to ascertain customer service and loss prevention effectiveness.
• Assist tellers with relatively complex transactions
• Gave feedback to service manager to improve operational risk control.
• Assist store management with monthly audit of operational control task

Charlotte, North Carolina Area

• Followed procedure and policy to effectively deliver customer service and decrease losses
• Gave feedback as branch service champion which helped improve customer service delivery

Dominica

• Analyzed team's audit reports and enterprise system's exception report to identify potential weaknesses and strengths in system controls which decreased cost and increased operational efficiency.
• Introduced analytic tools which improved purchasing decisions and lead to less write offs and discounting.
• Managed the redesign of critical points in the supply chain which decreased cost by 20% within the first year, decreased losses and increase risk control.
• Consulted suppliers and wholesale customers on improving supply chain systems which improved company's reputation and created positive feedback on our systems.
• Designed, implemented and managed company's customer data mining system which increased customer engagement and improved sales strategy yearly from program's inception.
• Lead the development of the company's inventory system from scratch including categorization and setting inventory metrics.

Fond Cole, Dominica

• Lead inventory control team to ensure adherence to company policies and regulatory compliance
• Collected and analysed data and reviewed daily exception reports to identify losses and process weaknesses
• Submitted reports to management which assisted the improvement of loss prevention.

Roseau, Dominica

• Taught chemistry to high school freshmen
• Assisted principal with school’s management

St. Joseph, Dominica

• Taught general science and chemistry subjects to high school seniors.
• Prepared students for advance placement chemistry exams.

Bachelor Of Arts - Ba, Development Economics And International Development

Notary Public

Using Incentives To Drive Performance

Contract And Procurement Fraud

Effective Inventory Control

Fundamentals Of Fraud And Forensic Accounting

Graduate Level Short Course, Operations Management And Information Systems

This part of the module aims to introduce you to some important business and management issues in the field of information systems..

Diplome De Langue

Using Incentives To Drive Performance

Economics