Accomplished IT Executive, with expertise leading Enterprise Operational and Transformation groups (c.900+) in leading edge technology environments delivering mission critical outcomes. Roles include key deliverables focussed on strategic service and product innovation, operational excellence, workforce optimisation, ROI and proposal development, and programme management. Key industry sectors include Global Financial Services (Retail and Investment), Energy and Technology Services with leading organisations such as Hewlett Packard, Bank of America, BP, Anglo American and Xerox. Inclusive leadership style with excellent interpersonal, communication and coaching skills. Very experienced working across multiple cultures and geographic regions to empower and lead global teams.Staff Planning & ManagementInformation ManagementRisk ManagementBusiness Process Outsourcing (BPO)Project and Organisational PlanningPricing/Forecast ModellingBusiness Systems PlanningSystem Design/ProgrammingDiagnosticsCustomer Influence Team Building Voice / Data & DataCentre
Listed skills include It Service Management, Program Management, People Management, Budgeting, and 45 others.